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2019 Audi Q7: problems, recalls and fuel economy
NHTSA has 63 owner complaints on file for the 2019 Audi Q7[1], and steering and suspension lead the list. Four recalls cover this model year[2], and each one lists a free dealer remedy.
Most reported problems
Owners filed 63 complaints with NHTSA for this model year[1]. Of those, 5 mention a crash[1]. None mention a fire, an injury or a death[1]. These are unverified reports, and one complaint can name more than one part of the car.
Here are the named component groups with the most complaints:
| Component group | Complaints | Crashes mentioned |
|---|---|---|
| Steering[5] | 10 | 3 |
| Suspension[6] | 10 | 0 |
| Electrical system[7] | 9 | 1 |
| Fuel/propulsion system[8] | 8 | 0 |
| Engine[9] | 7 | 0 |
| Forward collision avoidance[10] | 5 | 1 |
| Brakes[11] | 4 | 1 |
Steering. The steering group has the most crash mentions, 3 of the 5[5]. In a sample of complaints we read, owners describe a steering warning on the dash, then a wheel that gets heavy, locks up or loses power assist. Some say the car had to be towed[5]. Median mileage at failure for this group is 10,000[5].
Suspension. In the sample we read, owners describe a rear coil spring breaking, sometimes both springs. Some say they heard a loud bang while driving. Some also describe disputes with the dealer over who pays for the repair[6]. No crashes are mentioned in this group[6].
Electrical system. Some owners in the sample describe a flood of warning messages on the dash at once, in a few cases with the engine stalling[7]. Others describe a failed starter, door locks that would not open, a frozen infotainment screen and a lamp warning that turned out to be false[7]. Median mileage at failure is 5,765[7].
Fuel and propulsion. In the sample we read, owners describe a fuel gauge that reads wrong, a failed fuel pump that brought up a drive system warning and shut the engine off, and fuel leaking from lines or a rail[8].
The engine group has 7 complaints, forward collision avoidance has 5 and brakes have 4[9][10][11]. These counts are small, so we do not call them common problems.
Recalls
Four recalls cover the 2019 Q7[2]. Newest first:
- Roof pillar padding (20V658). Dated October 27, 2020[12]. The padding on the C-pillar may not absorb enough impact in a crash, so an unbelted occupant's head could be hurt more. It covers certain 2018 to 2020 Q7 vehicles, 94,144 in all[12]. Dealers replace the C-pillar deformation element for free[12].
- Steering shaft bolt (20V149). Dated March 16, 2020[13]. A bolt linking the steering shaft to the steering gear may loosen, which could cause a loss of steering control and raise crash risk. It covers certain 2017 to 2019 Q7 vehicles and 2019 Q8 vehicles, 229 in all[13]. Dealers inspect the bolt and replace it if needed, free of charge[13].
- Side curtain air bags (20V093). Dated February 19, 2020[14]. The side curtain air bags may not inflate properly in a crash, which raises the risk of injury. It covers 383 certain 2019 Q7 vehicles[14]. Dealers replace the air bags for free[14].
- Front shock absorber forks (19V114). Dated February 20, 2019[15]. The forks that hold the front shock absorbers may crack, letting the shocks loosen. That could affect steering and raise crash risk. It covers 34 certain 2019 vehicles, including the Q7[15]. Dealers replace the forks for free[15].
Fuel economy
EPA lists two engines for this model year, and both get the same rating: 19 city, 25 highway and 21 combined MPG[3][16]. Both use premium fuel and all-wheel drive[3][16]. EPA estimates annual fuel cost at $3,900 for each[3][16]. That estimate uses EPA's current fuel price assumptions, not the price when the car was new.
Safety ratings
NHTSA gives the 2019 Q7 an overall rating of 5 stars[4]. Side crash is 5 stars, and frontal crash and rollover are 4 stars each[4]. NHTSA puts the rollover risk at 15.7%[4].
Engine and size
EPA lists two engines for this model year[17][18]:
The sizes below are Canadian-market specifications and can differ slightly from US models[19][20].
How 2019 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2007 | 95 | 3 |
| 2008 | 33 | 3 |
| 2009 | 21 | 3 |
| 2010 | 29 | 3 |
| 2011 | 23 | 4 |
| 2012 | 29 | 4 |
| 2013 | 43 | 3 |
| 2014 | 46 | 2 |
| 2015 | 45 | 2 |
| 2017 | 320 | 7 |
| 2018 | 144 | 3 |
| 2019 | 63 | 4 |
| 2020 | 28 | 5 |
| 2021 | 75 | 9 |
| 2022 | 20 | 3 |
| 2023 | 16 | 3 |
| 2024 | 2 | 3 |
| 2025 | 17 | 2 |
| 2026 | 2 | 1 |
NHTSA lists 19 Q7 model years in our data[2]. The 2019 model year has 63 complaints and 4 recalls[2].
Four years have more complaints than 2019: 2017 with 320, 2018 with 144, 2007 with 95 and 2021 with 75[2]. That puts 2019 fifth highest for complaints. On recalls, 2021 has 9, 2017 has 7 and 2020 has 5, while 2011, 2012 and 2019 each have 4[2].
Complaint counts are not adjusted for how many cars were sold, so treat the comparison as a rough guide only.
Should you buy a used 2019 Q7?
Only four of the 19 listed Q7 model years have more complaints than the 2019 model year, and it has a 5-star overall NHTSA rating[1][4][2]. and a 5-star overall NHTSA rating[1][4][2]. All four recalls list a free dealer remedy, so ask the seller to show that each recall repair was done[12][13][14][15]. In the sample of complaints we read, owners describe steering warnings and broken rear springs, so ask a shop to inspect both before you buy[5][6]. The complaint data is a set of unverified owner reports, so it shows what some owners experienced and not how every car behaves.
Frequently asked questions
- What are the most common problems with the 2019 Audi Q7?
- Steering and suspension each have 10 NHTSA complaints, followed by electrical system with 9[5][6][7]. In a sample of complaints we read, owners describe steering warnings and broken rear coil springs.
- Does the 2019 Audi Q7 have any recalls?
- Yes, four: roof pillar padding (20V658), steering shaft bolt (20V149), side curtain air bags (20V093) and front shock absorber forks (19V114). Each lists a free dealer remedy[12][13][14][15].
- What MPG does the 2019 Audi Q7 get?
- EPA rates both engines at 19 city, 25 highway and 21 combined MPG[3][16].
- How safe is the 2019 Audi Q7?
- NHTSA gives it 5 stars overall, with 4 stars for frontal crash and rollover[4].
- Is the 2019 Audi Q7 better than other model years?
- It has 63 complaints, fewer than 2017 with 320, 2018 with 144, 2007 with 95 and 2021 with 75[2]. The counts are not adjusted for sales.
Facts and sources
- NHTSA has 63 owner complaints on file for the 2019 Audi Q7 (5 mention a crash, 0 a fire, 0 injuries, 0 deaths reported). NHTSA vehicle records
- Owner complaints and recalls for every Audi Q7 model year (chart above). NHTSA recall database
- EPA rating for Q7, 3.0L 6-cyl, Automatic (S8), Premium, All-Wheel Drive: 19 city / 25 highway / 21 combined MPG; EPA estimated annual fuel cost $3,900. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV AWD: overall 5 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 15.7%. NHTSA vehicle records
- 10 complaints name the steering component group (3 crashes, 0 fires, 0 injuries, median mileage at failure 10,000). NHTSA vehicle records
- 10 complaints name the suspension component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 9 complaints name the electrical system component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 5,765). NHTSA vehicle records
- 8 complaints name the fuel/propulsion system component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 7 complaints name the engine component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 5 complaints name the forward collision avoidance component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 4 complaints name the brakes component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- Recall 20V658, filed October 27, 2020: Structure › Body › Roof And Pillars. NHTSA recall database
- Recall 20V149, filed March 16, 2020: Steering. NHTSA recall database
- Recall 20V093, filed February 19, 2020: Air Bags › Side / Window. NHTSA recall database
- Recall 19V114, filed February 20, 2019: Suspension › Front › Shock Absorber. NHTSA recall database
- EPA rating for Q7, 2.0L 4-cyl turbo, Automatic (S8), Premium, All-Wheel Drive: 19 city / 25 highway / 21 combined MPG; EPA estimated annual fuel cost $3,900. EPA / DOE fueleconomy.gov
- EPA Test Car List, 2019 Audi Q7 with 2.0L 4-cylinder: rated 252 hp. www.epa.gov
- EPA Test Car List, 2019 Audi Q7 with 3.0L 6-cylinder: rated 333 hp. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, Q7 4DR SUV 2.0 TFSI QUATTRO: length 199 in, width 78 in, height 69 in, wheelbase 118 in, curb weight 4,696 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, Q7 4DR SUV 3.0 TFSI QUATTRO: length 199 in, width 78 in, height 69 in, wheelbase 118 in, curb weight 4,938 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov