CarBrief

NHTSA has 181 owner complaints on file for the 2011 Jeep Liberty, led by electrical, air bag and fuel system reports[1][2][3][4]. The car also has 3 recalls, so it is worth checking by VIN that each one was done[5].

181owner complaints[1]
3recalls[5]
17–18MPG combined (EPA)[6]

Most reported problems

NHTSA lists 181 owner complaints for this model year[1]. Of those, 16 mention a crash, 2 a fire and 19 injuries[1]. No deaths are reported[1]. These are unverified owner reports, and one complaint can name more than one part.

The biggest groups by count are:

We also read a small sample of complaint texts for each group. This is a sample, not a measure of all owners.

Air bags. In 7 of the 12 air bag complaints we read, the air bag warning light stayed on, and several said a module was diagnosed as failed[3]. In 2 of the 12, owners describe air bags that did not deploy in a collision[3]. This group has 8 crashes and 8 injuries, more than any other group[3].

Fuel system. In 10 of the 12 fuel complaints we read, owners describe fuel spilling, gushing or spraying out while refueling[4].

Engine. In 3 of the 12 engine complaints we read, owners describe the engine stalling or shutting off while driving[7]. The engine group has 1 reported fire[7].

Electrical. Owners describe a horn that sounds on its own, fails or answers late in 3 of the 12 electrical complaints we read[2]. Another 3 describe tailgate or rear window warnings, or the rear window opening on its own[2].

Brakes have fewer complaints, 13, but they include 4 crashes and 6 injuries[8].

Recalls

NHTSA lists 3 recalls for this model year[5]. Newest first:

Fuel economy

Both versions use a 3.7L 6-cylinder engine with a 4-speed automatic and run on regular gas[6][12].

Version City Highway Combined Est. annual fuel cost
2WD (rear-wheel drive)[6] 16 22 18 $3,700
4WD[12] 15 21 17 $3,950

EPA's annual cost uses current fuel price assumptions, not prices when the car was new.

Safety ratings

Our data has NHTSA rollover ratings only. The 4WD version gets 3 stars with a 22.8% rollover risk[13]. The rear-wheel-drive version gets 3 stars with a 25.6% risk[14]. We have no crash test star ratings to report.

Engine and size

The EPA lists a 3.7L 6-cylinder engine for both versions[6][12]. Dimensions below are Canadian-market specifications for the 4WD 4-door SUV variant listed as Sport/North Edition/Limit, and can differ slightly from US models[15].

Measure Value
Length[15] 177 in
Width[15] 72 in
Height[15] 71 in
Wheelbase[15] 106 in
Curb weight[15] 4,127 lb

How 2011 compares with other years

2002: 1,808 complaints, 8 recalls20022008: 541 complaints, 4 recalls20082009: 108 complaints, 0 recalls20092010: 197 complaints, 2 recalls20102011: 181 complaints, 3 recalls18120112012: 385 complaints, 2 recalls2012
Owner complaints filed with NHTSA for each Liberty model year. The 2011 is highlighted[5].
Show the numbers
Model yearComplaintsRecalls
20021,8088
20085414
20091080
20101972
20111813
20123852

NHTSA lists these Liberty model years[5]:

Year Complaints Recalls
2002 1,808 8
2008 541 4
2009 108 0
2010 197 2
2011 181 3
2012 385 2

Among these six years, 2011 has the second fewest complaints, behind only 2009. It has the third most recalls, behind 2002 and 2008[5]. Complaint counts are not adjusted for sales, so read them as a rough guide.

Should you buy a used 2011 Liberty?

The 181 complaints are fewer than in four of the other five listed years, but the sample we read points to repeat themes: air bag warning lights, fuel spilling at the pump and engine stalls[1][5][3][4][7]. Fuel economy is 18 combined MPG for 2WD and 17 for 4WD[6][12]. Before buying, run the VIN for open recalls, including the head restraint and air bag control module recalls (the 17V640 text names 2012 models, so confirm with the dealer or NHTSA)[9][10]. Ask for repair records on the air bag system and the fuel filler.

Frequently asked questions

What are the most common problems with the 2011 Jeep Liberty?
By complaint count, the largest groups are electrical (42), air bags (35), fuel and propulsion (31) and engine (22)[2][3][4][7]. In the samples we read, owners describe air bag warning lights, fuel spilling while refueling and engine stalling.
Does the 2011 Jeep Liberty have recalls?
NHTSA lists 3: steering column rivet (11V315), air bag control module (13V282) and head restraint controller (17V640)[9][10][11][5].
What is the gas mileage of a 2011 Jeep Liberty?
EPA rates the 2WD at 16 city, 22 highway and 18 combined MPG, and the 4WD at 15, 21 and 17[6][12].
How does the 2011 Liberty compare with other years?
Among the six listed years, 2011 has the second fewest complaints (181) and the third most recalls (3)[5].
What is the rollover rating of the 2011 Jeep Liberty?
NHTSA gives 3 stars, with a 22.8% rollover risk for 4WD and 25.6% for rear-wheel drive[13][14].

Facts and sources

  1. NHTSA has 181 owner complaints on file for the 2011 Jeep Liberty (16 mention a crash, 2 a fire, 19 injuries, 0 deaths reported). NHTSA vehicle records
  2. 42 complaints name the electrical system component group (0 crashes, 1 fires, 0 injuries, median mileage at failure 52,000). NHTSA vehicle records
  3. 35 complaints name the air bags component group (8 crashes, 0 fires, 8 injuries, median mileage at failure 83,000). NHTSA vehicle records
  4. 31 complaints name the fuel/propulsion system component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 58,500). NHTSA vehicle records
  5. Owner complaints and recalls for every Jeep Liberty model year (chart above). NHTSA recall database
  6. EPA rating for Liberty 2WD, 3.7L 6-cyl, Automatic 4-spd, Regular, Rear-Wheel Drive: 16 city / 22 highway / 18 combined MPG; EPA estimated annual fuel cost $3,700. EPA / DOE fueleconomy.gov
  7. 22 complaints name the engine component group (0 crashes, 1 fires, 0 injuries, median mileage at failure 60,000). NHTSA vehicle records
  8. 13 complaints name the brakes component group (4 crashes, 0 fires, 6 injuries, median mileage at failure 52,500). NHTSA vehicle records
  9. Recall 17V640, filed October 10, 2017: Seats › Front Assembly › Head Restraint. NHTSA recall database
  10. Recall 13V282, filed July 2, 2013: Air Bags. NHTSA recall database
  11. Recall 11V315, filed June 8, 2011: Steering › Column. NHTSA recall database
  12. EPA rating for Liberty 4WD, 3.7L 6-cyl, Automatic 4-spd, Regular, 4-Wheel Drive: 15 city / 21 highway / 17 combined MPG; EPA estimated annual fuel cost $3,950. EPA / DOE fueleconomy.gov
  13. NHTSA 5-Star Safety Ratings, SUV 4WD: rollover 3 stars; rollover risk 22.8%. NHTSA vehicle records
  14. NHTSA 5-Star Safety Ratings, SUV RWD: rollover 3 stars; rollover risk 25.6%. NHTSA vehicle records
  15. Transport Canada specifications via NHTSA vPIC, LIBERTY 4DR SUV 4WD SPORT/NORTH EDITION/LIMIT: length 177 in, width 72 in, height 71 in, wheelbase 106 in, curb weight 4,127 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.