NHTSA has 199 owner complaints on file for the 2011 Lexus ES[1]. The air bags group stands out with 172 of them[2].
Most reported problems
Here is how the complaints on file break down, biggest group first.
- Air Bags. 172 complaints[2]. In the stories we read, owners describe air bags that stayed shut after a collision, and some of those drivers were hurt. Others describe waiting a long time for parts to finish a repair after a notice arrived.
- Electrical System. 8 complaints[5]. Owners describe push button start quirks, a smart key that behaves oddly with doors and trunk, and a power window that kept closing on a passenger's finger.
- Structure. 7 complaints[6]. Owners describe a vibration at highway speed tied to wheel bearings, plus peeling paint, worn leather seats and a dashboard that turned sticky and smelly.
- Unknown Or Other. 6 complaints[7]. These reports do not fit a single component group.
- Speed Control. 5 complaints[8]. Owners describe the car surging forward on its own while parking or shifting into drive, sometimes ending in a crash.
- Engine. 4 complaints[9].
- Brakes. 4 complaints[10].
- Steering. 2 complaints[11].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2011 ES is necessarily included.
- Air Bags › Frontal › Passenger Side › Inflator Module (19V741), October 2019. About 928,220 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death.[12]
- Air Bags › Frontal › Passenger Side › Inflator Module (19V005), January 2019. About 1,299,448 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death.[13]
- Air Bags › Frontal › Passenger Side › Inflator Module (16V340), May 2016. About 1,754,517 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury, death. Dealers do the repair free of charge.[14]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| ES 350, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive[4] | 19 / 27 / 22 | $3,050 |
Safety ratings
| Version | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| 4 DR FWD[15] | n/a | n/a | n/a | 4 | 10.9% |
Engine and size
Horsepower is the rating listed for EPA test vehicles.
| Engine | Horsepower |
|---|---|
| 2011 Lexus ES with electric motor[16] | 272 hp |
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
| Version | Length | Width | Height | Wheelbase | Curb weight |
|---|---|---|---|---|---|
| ES 350 4DR SEDAN FWD[17] | 191 in | 72 in | 57 in | 109 in | 3,580 lb |
How 2011 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 1995 | 38 | 1 |
| 1996 | 38 | 1 |
| 1997 | 47 | 2 |
| 1998 | 53 | 1 |
| 1999 | 35 | 0 |
| 2000 | 62 | 0 |
| 2001 | 31 | 0 |
| 2002 | 180 | 2 |
| 2003 | 139 | 0 |
| 2004 | 190 | 2 |
| 2005 | 200 | 2 |
| 2006 | 79 | 0 |
| 2007 | 664 | 4 |
| 2008 | 323 | 4 |
| 2009 | 173 | 5 |
| 2010 | 179 | 5 |
| 2011 | 199 | 3 |
| 2012 | 120 | 3 |
| 2013 | 70 | 1 |
| 2014 | 46 | 1 |
| 2015 | 27 | 1 |
| 2016 | 37 | 1 |
| 2017 | 26 | 1 |
| 2018 | 15 | 2 |
| 2019 | 40 | 4 |
| 2020 | 24 | 3 |
| 2021 | 35 | 1 |
| 2022 | 16 | 1 |
| 2023 | 11 | 2 |
| 2024 | 9 | 2 |
| 2025 | 5 | 1 |
| 2026 | 1 | 0 |
NHTSA's counts for the ES show 199 complaints and 3 recalls for 2011[3]. Among the 32 model years listed, 28 have fewer complaints than 2011 and 3 have more[3]. The fewest complaints are for 2026 (1) and the most are for 2007 (664)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2011 ES?
The record for this model year is led by one group, the air bags[2]. Some of the reports involve crashes and injuries, so they deserve a close look[1]. The other groups are much smaller and cover a mix of electrical, body and interior complaints[5][6]. These are unverified owner reports and are not adjusted for how many cars were sold. Check that any open recall work was finished before you buy[3].
Frequently asked questions
- What are the most common problems with the 2011 Lexus ES?
- The air bags group has the largest share of complaints on file[2]. Electrical and structure complaints follow far behind[5][6].
- Does the 2011 Lexus ES have recalls?
- Yes. The by-year data shows recalls for this model year[3]. See the Recalls section on this page for the full list.
- How many complaints does the 2011 Lexus ES have?
- NHTSA has 199 owner complaints on file[1].
- Is the 2011 Lexus ES reliable?
- The complaint record is dominated by one group, the air bags[2]. Other groups are small[5]. See the by-year section to compare with nearby model years.
- What is the gas mileage of the 2011 Lexus ES?
- See the fuel economy section on this page for the EPA figures.
Keep exploring
Other model years of the Lexus ES
Compare all model years of the Lexus ES
Similar cars from 2011: midsize cars
Facts and sources
- NHTSA has 199 owner complaints on file for the 2011 Lexus ES (13 mention a crash, 0 a fire, 10 injuries, 0 deaths reported). NHTSA vehicle records
- 172 complaints name the air bags component group (10 crashes, 0 fires, 7 injuries, median mileage at failure 48,500). NHTSA vehicle records
- Owner complaints and recalls for every Lexus ES model year (chart above). NHTSA recall database
- EPA rating for ES 350, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive: 19 city / 27 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
- 8 complaints name the electrical system component group (1 crashes, 0 fires, 2 injuries). NHTSA vehicle records
- 7 complaints name the structure component group (2 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 6 complaints name the unknown or other component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 5 complaints name the speed control component group (5 crashes, 0 fires, 3 injuries). NHTSA vehicle records
- 4 complaints name the engine component group (3 crashes, 0 fires, 1 injuries). NHTSA vehicle records
- 4 complaints name the brakes component group (2 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 2 complaints name the steering component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- Recall 19V741, filed October 17, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 19V005, filed January 9, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 16V340, filed May 23, 2016: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- NHTSA 5-Star Safety Ratings, 4 DR FWD: rollover 4 stars; rollover risk 10.9%. NHTSA vehicle records
- EPA Test Car List, 2011 Lexus ES with electric motor: rated 272 hp. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, ES 350 4DR SEDAN FWD: length 191 in, width 72 in, height 57 in, wheelbase 109 in, curb weight 3,580 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov