CarBrief

NHTSA has 199 owner complaints on file for the 2011 Lexus ES[1]. The air bags group stands out with 172 of them[2].

199owner complaints[1]
3recalls[3]
22MPG combined (EPA)[4]

Most reported problems

Here is how the complaints on file break down, biggest group first.

Recalls

Newest first. Each recall covers only certain vehicles, so not every 2011 ES is necessarily included.

Fuel economy

EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.

Version City / highway / combined MPG Annual fuel cost
ES 350, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive[4] 19 / 27 / 22 $3,050

Safety ratings

Version Overall Frontal Side Rollover Rollover risk
4 DR FWD[15] n/a n/a n/a 4 10.9%

Engine and size

Horsepower is the rating listed for EPA test vehicles.

Engine Horsepower
2011 Lexus ES with electric motor[16] 272 hp

These are Canadian-market specifications from Transport Canada, so US models can differ slightly.

Version Length Width Height Wheelbase Curb weight
ES 350 4DR SEDAN FWD[17] 191 in 72 in 57 in 109 in 3,580 lb

How 2011 compares with other years

1995: 38 complaints, 1 recalls19951996: 38 complaints, 1 recalls1997: 47 complaints, 2 recalls1998: 53 complaints, 1 recalls1999: 35 complaints, 0 recalls19992000: 62 complaints, 0 recalls2001: 31 complaints, 0 recalls2002: 180 complaints, 2 recalls2003: 139 complaints, 0 recalls20032004: 190 complaints, 2 recalls2005: 200 complaints, 2 recalls2006: 79 complaints, 0 recalls2007: 664 complaints, 4 recalls20072008: 323 complaints, 4 recalls2009: 173 complaints, 5 recalls2010: 179 complaints, 5 recalls2011: 199 complaints, 3 recalls19920112012: 120 complaints, 3 recalls2013: 70 complaints, 1 recalls2014: 46 complaints, 1 recalls2015: 27 complaints, 1 recalls20152016: 37 complaints, 1 recalls2017: 26 complaints, 1 recalls2018: 15 complaints, 2 recalls2019: 40 complaints, 4 recalls20192020: 24 complaints, 3 recalls2021: 35 complaints, 1 recalls2022: 16 complaints, 1 recalls2023: 11 complaints, 2 recalls20232024: 9 complaints, 2 recalls2025: 5 complaints, 1 recalls2026: 1 complaints, 0 recalls
Owner complaints filed with NHTSA for each ES model year. The 2011 is highlighted[3].
Show the numbers
Model yearComplaintsRecalls
1995381
1996381
1997472
1998531
1999350
2000620
2001310
20021802
20031390
20041902
20052002
2006790
20076644
20083234
20091735
20101795
20111993
20121203
2013701
2014461
2015271
2016371
2017261
2018152
2019404
2020243
2021351
2022161
2023112
202492
202551
202610

NHTSA's counts for the ES show 199 complaints and 3 recalls for 2011[3]. Among the 32 model years listed, 28 have fewer complaints than 2011 and 3 have more[3]. The fewest complaints are for 2026 (1) and the most are for 2007 (664)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.

Should you buy a used 2011 ES?

The record for this model year is led by one group, the air bags[2]. Some of the reports involve crashes and injuries, so they deserve a close look[1]. The other groups are much smaller and cover a mix of electrical, body and interior complaints[5][6]. These are unverified owner reports and are not adjusted for how many cars were sold. Check that any open recall work was finished before you buy[3].

Frequently asked questions

What are the most common problems with the 2011 Lexus ES?
The air bags group has the largest share of complaints on file[2]. Electrical and structure complaints follow far behind[5][6].
Does the 2011 Lexus ES have recalls?
Yes. The by-year data shows recalls for this model year[3]. See the Recalls section on this page for the full list.
How many complaints does the 2011 Lexus ES have?
NHTSA has 199 owner complaints on file[1].
Is the 2011 Lexus ES reliable?
The complaint record is dominated by one group, the air bags[2]. Other groups are small[5]. See the by-year section to compare with nearby model years.
What is the gas mileage of the 2011 Lexus ES?
See the fuel economy section on this page for the EPA figures.

Keep exploring

Other model years of the Lexus ES

Compare all model years of the Lexus ES

All Lexus models

Similar cars from 2011: midsize cars

All midsize cars we cover

Facts and sources

  1. NHTSA has 199 owner complaints on file for the 2011 Lexus ES (13 mention a crash, 0 a fire, 10 injuries, 0 deaths reported). NHTSA vehicle records
  2. 172 complaints name the air bags component group (10 crashes, 0 fires, 7 injuries, median mileage at failure 48,500). NHTSA vehicle records
  3. Owner complaints and recalls for every Lexus ES model year (chart above). NHTSA recall database
  4. EPA rating for ES 350, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive: 19 city / 27 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
  5. 8 complaints name the electrical system component group (1 crashes, 0 fires, 2 injuries). NHTSA vehicle records
  6. 7 complaints name the structure component group (2 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  7. 6 complaints name the unknown or other component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  8. 5 complaints name the speed control component group (5 crashes, 0 fires, 3 injuries). NHTSA vehicle records
  9. 4 complaints name the engine component group (3 crashes, 0 fires, 1 injuries). NHTSA vehicle records
  10. 4 complaints name the brakes component group (2 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  11. 2 complaints name the steering component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  12. Recall 19V741, filed October 17, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  13. Recall 19V005, filed January 9, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  14. Recall 16V340, filed May 23, 2016: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  15. NHTSA 5-Star Safety Ratings, 4 DR FWD: rollover 4 stars; rollover risk 10.9%. NHTSA vehicle records
  16. EPA Test Car List, 2011 Lexus ES with electric motor: rated 272 hp. www.epa.gov
  17. Transport Canada specifications via NHTSA vPIC, ES 350 4DR SEDAN FWD: length 191 in, width 72 in, height 57 in, wheelbase 109 in, curb weight 3,580 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.