CarBrief

Owners filed 1,185 complaints with NHTSA on the 2023 Model Y[1], more than for any other Model Y year on file[2]. In the complaint texts we read, owners describe sudden braking and steering trouble[3][4], and most of the 17 recalls list a free over-the-air update[2].

1,185owner complaints[1]
17recalls[2]

Most reported problems

These are owner reports filed with NHTSA. They are unverified, and one complaint can name more than one component. Of the 1,185 on file, 156 mention a crash, 4 a fire and 87 injuries[1]. One death is reported[1].

Component group Complaints Crashes Fires Injuries Median miles at failure
Forward collision avoidance[3] 480 59 0 28 3,000
Steering[4] 215 31 0 21 10,500
Speed control[5] 168 36 0 15 7,000
Unknown or other[6] 155 29 3 6 not listed
Brakes[7] 152 36 0 14 8,000
Suspension[8] 132 3 0 0 42,500
Electrical system[9] 124 24 3 22 4,500
Lane departure[10] 83 18 0 14 not listed

In the complaint texts we read for forward collision avoidance, speed control and brakes, owners describe the car braking hard on its own while cruise control or Autopilot was on, with nothing ahead that they could see[3][5][7]. Owners call this phantom braking. Some describe the car stopping and refusing to move again, which ended in a tow[5][7].

In the steering texts we read, owners describe a steering wheel coming loose from the column, a loss of power steering assist, and a car that pulled to one side right after delivery[4]. Recalls on the same topics are listed below.

Suspension has 132 complaints, but only 3 crashes and no injuries, and the median mileage at failure is 42,500[8].

Recalls

NHTSA lists 17 recalls for the 2023 Model Y[2]. Several cover other Tesla models too. Newest first:

Fuel economy

The Model Y is electric, so EPA rates it in MPGe. Three versions are listed.

Version Combined MPGe City / highway MPGe Range
Model Y AWD[28] 123 129 / 116 279 miles
Model Y Long Range AWD[29] 122 127 / 117 330 miles
Model Y Performance AWD[30] 111 115 / 106 303 miles

Engine and size

The electric motor is rated from 272 to 418 hp, depending on version[31]. Dimensions below are Canadian-market specifications and can differ slightly from US models.

Version Length Width Height Wheelbase Curb weight
AWD[32] 187 in 76 in 64 in 114 in 4,416 lb
RWD[33] 187 in 76 in 64 in 114 in 3,924 lb

How 2023 compares with other years

2020: 282 complaints, 24 recalls20202021: 1,091 complaints, 23 recalls20212022: 873 complaints, 20 recalls20222023: 1,185 complaints, 17 recalls1,18520232024: 328 complaints, 5 recalls20242025: 106 complaints, 3 recalls20252026: 411 complaints, 8 recalls2026
Owner complaints filed with NHTSA for each Model Y model year. The 2023 is highlighted[2].
Show the numbers
Model yearComplaintsRecalls
202028224
20211,09123
202287320
20231,18517
20243285
20251063
20264118

Complaints and recalls on file for each Model Y model year[2]:

Model year Complaints Recalls
2020 282 24
2021 1,091 23
2022 873 20
2023 1,185 17
2024 328 5
2025 106 3
2026 411 8

2023 has the highest complaint count in the list. It ranks fourth for recalls, behind 2020, 2021 and 2022. Complaint counts are not adjusted for sales, so a higher count does not by itself mean a worse car.

Should you buy a used 2023 Model Y?

The 2023 Model Y has the highest complaint count of any Model Y year we have, though the counts are not adjusted for sales[2]. The largest groups are forward collision avoidance, steering and speed control[3][4][5]. Many recalls list an update or repair as available, but the headlight remedy is not yet available, and the seat belt chime, Autosteer and Full Self-Driving Beta updates are described as planned[11][17][20][25]. Before you buy, ask Tesla or check NHTSA to confirm which recalls apply to the exact car and whether each one is closed.

Frequently asked questions

What problems does the 2023 Tesla Model Y have?
NHTSA has 1,185 owner complaints[1]. The largest group is forward collision avoidance with 480[3], followed by steering with 215[4] and speed control with 168[5]. Owners in the texts we read describe sudden braking and steering trouble. Reports are unverified.
How many recalls does the 2023 Model Y have?
NHTSA lists 17[2]. The headlight recall 26V507 has no remedy available yet[11].
What is the 2023 Tesla Model Y's fuel economy?
EPA rates the versions at 123, 122 and 111 MPGe combined[28][29][30].
Is 2023 a bad year for the Model Y?
It has the most complaints of any year listed, 1,185[2]. Counts are not adjusted for sales, so our data cannot name a best or worst year.
How much horsepower does the 2023 Model Y have?
The electric motor is rated from 272 to 418 hp depending on version[31].

Facts and sources

  1. NHTSA has 1,185 owner complaints on file for the 2023 Tesla Model Y (156 mention a crash, 4 a fire, 87 injuries, 1 deaths reported). NHTSA vehicle records
  2. Owner complaints and recalls for every Tesla Model Y model year (chart above). NHTSA recall database
  3. 480 complaints name the forward collision avoidance component group (59 crashes, 0 fires, 28 injuries, median mileage at failure 3,000). NHTSA vehicle records
  4. 215 complaints name the steering component group (31 crashes, 0 fires, 21 injuries, median mileage at failure 10,500). NHTSA vehicle records
  5. 168 complaints name the speed control component group (36 crashes, 0 fires, 15 injuries, median mileage at failure 7,000). NHTSA vehicle records
  6. 155 complaints name the unknown or other component group (29 crashes, 3 fires, 6 injuries). NHTSA vehicle records
  7. 152 complaints name the brakes component group (36 crashes, 0 fires, 14 injuries, median mileage at failure 8,000). NHTSA vehicle records
  8. 132 complaints name the suspension component group (3 crashes, 0 fires, 0 injuries, median mileage at failure 42,500). NHTSA vehicle records
  9. 124 complaints name the electrical system component group (24 crashes, 3 fires, 22 injuries, median mileage at failure 4,500). NHTSA vehicle records
  10. 83 complaints name the lane departure component group (18 crashes, 0 fires, 14 injuries). NHTSA vehicle records
  11. Recall 26V507, filed August 4, 2026: Exterior Lighting › Headlights. NHTSA recall database
  12. Recall 26V283, filed May 4, 2026: Back Over Prevention › Software. NHTSA recall database
  13. Recall 25V092, filed February 14, 2025: Steering › Electric Power Assist System. NHTSA recall database
  14. Recall 25V002, filed January 6, 2025: Electrical System. NHTSA recall database
  15. Recall 24V935, filed December 17, 2024: Tires › Pressure Monitoring And Regulating Systems. NHTSA recall database
  16. Recall 24V554, filed July 24, 2024: Electrical System › Software. NHTSA recall database
  17. Recall 24V376, filed May 28, 2024: Seat Belts › Front › Warning Light / Devices. NHTSA recall database
  18. Recall 24V051, filed January 30, 2024: Electrical System › Instrument Cluster / Panel. NHTSA recall database
  19. Recall 24V035, filed January 22, 2024: Back Over Prevention › Sensing System › Camera. NHTSA recall database
  20. Recall 23V838, filed December 12, 2023: Electrical System › Adas › Driver Monitoring › Software. NHTSA recall database
  21. Recall 23V489, filed July 14, 2023: Forward Collision Avoidance › Sensing System › Camera. NHTSA recall database
  22. Recall 23V434, filed June 19, 2023: Electrical System › Propulsion System › Traction Battery. NHTSA recall database
  23. Recall 23V385, filed May 30, 2023: Steering › Steering Wheel / Handle Bar. NHTSA recall database
  24. Recall 23V130, filed February 27, 2023: Seat Belts › Rear / Other › Anchorage. NHTSA recall database
  25. Recall 23V085, filed February 15, 2023: Steering › Automated / Adaptive Steering. NHTSA recall database
  26. Recall 22V895, filed December 5, 2022: Suspension › Subframe / Mounting Bracket. NHTSA recall database
  27. Recall 22V844, filed November 15, 2022: Exterior Lighting › Tail Lights. NHTSA recall database
  28. EPA rating for Model Y AWD, electric, Automatic (A1), Electricity: 123 MPGe combined, 279 miles of range. EPA / DOE fueleconomy.gov
  29. EPA rating for Model Y Long Range AWD, electric, Automatic (A1), Electricity: 122 MPGe combined, 330 miles of range. EPA / DOE fueleconomy.gov
  30. EPA rating for Model Y Performance AWD, electric, Automatic (A1), Electricity: 111 MPGe combined, 303 miles of range. EPA / DOE fueleconomy.gov
  31. EPA Test Car List, 2023 Tesla Model Y with electric motor: rated 272 to 418 hp depending on version. www.epa.gov
  32. Transport Canada specifications via NHTSA vPIC, MODEL Y 4DR SUV AWD: length 187 in, width 76 in, height 64 in, wheelbase 114 in, curb weight 4,416 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  33. Transport Canada specifications via NHTSA vPIC, MODEL Y 4DR SUV RWD: length 187 in, width 76 in, height 64 in, wheelbase 114 in, curb weight 3,924 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.