CarBrief

NHTSA has 640 owner complaints on file for the 2011 Volkswagen Jetta[1]. The biggest group names the electrical system, with 201 complaints[2].

640owner complaints[1]
8recalls[3]
25–32MPG combined (EPA)[4]
4★NHTSA overall rating[5]

Most reported problems

Here are the complaint groups owners filed most, biggest first.

These are unverified reports sent to NHTSA, and one complaint can name more than one part. Recalls also exist for this year, and they are listed in the Recalls section[3].

Recalls

Newest first. Each recall covers only certain vehicles, so not every 2011 Jetta is necessarily included.

Fuel economy

EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.

Version City / highway / combined MPG Annual fuel cost
Jetta, 2.5L 5-cyl, Automatic (S6), Regular, Front-Wheel Drive[17] 24 / 31 / 27 $2,500
Jetta, 2.5L 5-cyl, Manual 5-spd, Regular, Front-Wheel Drive[18] 23 / 33 / 26 $2,600
Jetta, 2.0L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive[19] 23 / 29 / 25 $2,700
Jetta, 2.0L 4-cyl, Manual 5-spd, Regular, Front-Wheel Drive[20] 24 / 34 / 28 $2,400
Jetta SportWagen, 2.5L 5-cyl, Automatic (S6), Regular, Front-Wheel Drive[21] 24 / 31 / 27 $2,500
Jetta SportWagen, 2.5L 5-cyl, Manual 5-spd, Regular, Front-Wheel Drive[22] 23 / 33 / 26 $2,600
Jetta, 2.0L 4-cyl turbo, Automatic (S6), Diesel, Front-Wheel Drive[4] 29 / 37 / 32 $3,000
Jetta, 2.0L 4-cyl turbo, Manual 6-spd, Diesel, Front-Wheel Drive[23] 29 / 39 / 32 $3,000
Jetta SportWagen, 2.0L 4-cyl turbo, Automatic (S6), Diesel, Front-Wheel Drive[24] 29 / 37 / 32 $3,000
Jetta SportWagen, 2.0L 4-cyl turbo, Manual 6-spd, Diesel, Front-Wheel Drive[25] 29 / 39 / 32 $3,000

Safety ratings

Version Overall Frontal Side Rollover Rollover risk
4 DR FWD[5] 4 4 5 4 12.1%
SW FWD[26] n/a n/a n/a 4 12.1%

Engine and size

Horsepower is the rating listed for EPA test vehicles.

Engine Horsepower
2011 Volkswagen Jetta with electric motor[27] 140 hp
2011 Volkswagen Jetta with 2.0L 4-cylinder[28] 115 to 140 hp

These are Canadian-market specifications from Transport Canada, so US models can differ slightly.

Version Length Width Height Wheelbase Curb weight
JETTA 4 DR SEDAN 2.0 TDI[29] 182 in 70 in 57 in 104 in 3,161 lb
JETTA 4 DR SEDAN 2.0L[30] 182 in 70 in 57 in 104 in 2,842 lb
JETTA 4 DR SEDAN 2.5L[31] 182 in 70 in 57 in 104 in 3,045 lb

How 2011 compares with other years

1995: 220 complaints, 4 recalls19951996: 31 complaints, 1 recalls1997: 54 complaints, 1 recalls1998: 192 complaints, 2 recalls1999: 349 complaints, 6 recalls19992000: 439 complaints, 4 recalls2001: 668 complaints, 6 recalls2002: 704 complaints, 5 recalls2003: 458 complaints, 2 recalls20032004: 233 complaints, 2 recalls2005: 248 complaints, 4 recalls2006: 580 complaints, 4 recalls2007: 201 complaints, 4 recalls20072008: 190 complaints, 4 recalls2009: 905 complaints, 6 recalls2010: 875 complaints, 5 recalls2011: 640 complaints, 8 recalls64020112012: 527 complaints, 6 recalls2013: 633 complaints, 7 recalls2014: 441 complaints, 7 recalls2015: 197 complaints, 8 recalls20152016: 164 complaints, 4 recalls2017: 160 complaints, 6 recalls2018: 31 complaints, 2 recalls2019: 549 complaints, 11 recalls20192020: 54 complaints, 6 recalls2021: 69 complaints, 4 recalls2022: 43 complaints, 1 recalls2023: 43 complaints, 0 recalls20232024: 46 complaints, 0 recalls2025: 30 complaints, 2 recalls2026: 6 complaints, 1 recalls
Owner complaints filed with NHTSA for each Jetta model year. The 2011 is highlighted[3].
Show the numbers
Model yearComplaintsRecalls
19952204
1996311
1997541
19981922
19993496
20004394
20016686
20027045
20034582
20042332
20052484
20065804
20072014
20081904
20099056
20108755
20116408
20125276
20136337
20144417
20151978
20161644
20171606
2018312
201954911
2020546
2021694
2022431
2023430
2024460
2025302
202661

NHTSA's counts for the Jetta show 640 complaints and 8 recalls for 2011[3]. Among the 33 model years listed, 28 have fewer complaints than 2011 and 4 have more[3]. The fewest complaints are for 2027 (0) and the most are for 2009 (905)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.

Should you buy a used 2011 Jetta?

The 2011 Jetta has a sizeable complaint file, with 640 reports on record[1]. Electrical problems lead the list, followed by the engine[2][6]. Stalling shows up in the stories we read across several groups, and fire is named in 12 complaints, and 28 mention a crash[1]. These counts are not adjusted for how many cars were sold, so treat them as a guide to what to check, not a final score. A careful inspection and a look at the recall list are sensible before you buy.

Frequently asked questions

What are the most common problems with the 2011 Volkswagen Jetta?
Electrical System leads with 201 complaints[2], then Engine with 119[6]. Fuel system groups follow with 82[7] and 81[8].
Does the 2011 Volkswagen Jetta have recalls?
Yes. The by-year fact shows 8 recalls for 2011[3]. See the Recalls section on this page for the list.
How many complaints does the 2011 Jetta have?
NHTSA has 640 owner complaints on file, and 0 deaths are reported[1].
Is the 2011 Volkswagen Jetta reliable?
Owners filed 640 complaints[1], led by electrical[2] and engine[6] issues. These are unverified and not adjusted for sales. See the by-year section to compare with other years.
What is the gas mileage of the 2011 Jetta?
See the fuel economy section on this page for the EPA figures.

Keep exploring

Other model years of the Volkswagen Jetta

Compare all model years of the Volkswagen Jetta

Other Volkswagen models from 2011

All Volkswagen models

Similar cars from 2011: compact cars

All compact cars we cover

Facts and sources

  1. NHTSA has 640 owner complaints on file for the 2011 Volkswagen Jetta (28 mention a crash, 12 a fire, 16 injuries, 0 deaths reported). NHTSA vehicle records
  2. 201 complaints name the electrical system component group (7 crashes, 6 fires, 4 injuries, median mileage at failure 60,000). NHTSA vehicle records
  3. Owner complaints and recalls for every Volkswagen Jetta model year (chart above). NHTSA recall database
  4. EPA rating for Jetta, 2.0L 4-cyl turbo, Automatic (S6), Diesel, Front-Wheel Drive: 29 city / 37 highway / 32 combined MPG; EPA estimated annual fuel cost $3,000. EPA / DOE fueleconomy.gov
  5. NHTSA 5-Star Safety Ratings, 4 DR FWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 12.1%. NHTSA vehicle records
  6. 119 complaints name the engine component group (3 crashes, 3 fires, 4 injuries, median mileage at failure 50,000). NHTSA vehicle records
  7. 82 complaints name the fuel system, diesel component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 20,030). NHTSA vehicle records
  8. 81 complaints name the fuel/propulsion system component group (0 crashes, 1 fires, 0 injuries, median mileage at failure 56,500). NHTSA vehicle records
  9. Recall 19V679, filed September 25, 2019: Unknown Or Other. NHTSA recall database
  10. Recall 19V615, filed August 22, 2019: Electrical System › Ignition › Anti-Theft › Control Module. NHTSA recall database
  11. Recall 16V078, filed February 10, 2016: Air Bags › Frontal › Driver Side › Inflator Module. NHTSA recall database
  12. Recall 15V483, filed August 4, 2015: Air Bags › Frontal. NHTSA recall database
  13. Recall 14V656, filed October 20, 2014: Suspension › Rear. NHTSA recall database
  14. Recall 11V490, filed October 3, 2011: Fuel System, Diesel. NHTSA recall database
  15. Recall 11V466, filed September 7, 2011: Engine And Engine Cooling › Exhaust System. NHTSA recall database
  16. Recall 11V196, filed March 29, 2011: Electrical System › Wiring › Fuses And Circuit Breakers. NHTSA recall database
  17. EPA rating for Jetta, 2.5L 5-cyl, Automatic (S6), Regular, Front-Wheel Drive: 24 city / 31 highway / 27 combined MPG; EPA estimated annual fuel cost $2,500. EPA / DOE fueleconomy.gov
  18. EPA rating for Jetta, 2.5L 5-cyl, Manual 5-spd, Regular, Front-Wheel Drive: 23 city / 33 highway / 26 combined MPG; EPA estimated annual fuel cost $2,600. EPA / DOE fueleconomy.gov
  19. EPA rating for Jetta, 2.0L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive: 23 city / 29 highway / 25 combined MPG; EPA estimated annual fuel cost $2,700. EPA / DOE fueleconomy.gov
  20. EPA rating for Jetta, 2.0L 4-cyl, Manual 5-spd, Regular, Front-Wheel Drive: 24 city / 34 highway / 28 combined MPG; EPA estimated annual fuel cost $2,400. EPA / DOE fueleconomy.gov
  21. EPA rating for Jetta SportWagen, 2.5L 5-cyl, Automatic (S6), Regular, Front-Wheel Drive: 24 city / 31 highway / 27 combined MPG; EPA estimated annual fuel cost $2,500. EPA / DOE fueleconomy.gov
  22. EPA rating for Jetta SportWagen, 2.5L 5-cyl, Manual 5-spd, Regular, Front-Wheel Drive: 23 city / 33 highway / 26 combined MPG; EPA estimated annual fuel cost $2,600. EPA / DOE fueleconomy.gov
  23. EPA rating for Jetta, 2.0L 4-cyl turbo, Manual 6-spd, Diesel, Front-Wheel Drive: 29 city / 39 highway / 32 combined MPG; EPA estimated annual fuel cost $3,000. EPA / DOE fueleconomy.gov
  24. EPA rating for Jetta SportWagen, 2.0L 4-cyl turbo, Automatic (S6), Diesel, Front-Wheel Drive: 29 city / 37 highway / 32 combined MPG; EPA estimated annual fuel cost $3,000. EPA / DOE fueleconomy.gov
  25. EPA rating for Jetta SportWagen, 2.0L 4-cyl turbo, Manual 6-spd, Diesel, Front-Wheel Drive: 29 city / 39 highway / 32 combined MPG; EPA estimated annual fuel cost $3,000. EPA / DOE fueleconomy.gov
  26. NHTSA 5-Star Safety Ratings, SW FWD: rollover 4 stars; rollover risk 12.1%. NHTSA vehicle records
  27. EPA Test Car List, 2011 Volkswagen Jetta with electric motor: rated 140 hp. www.epa.gov
  28. EPA Test Car List, 2011 Volkswagen Jetta with 2.0L 4-cylinder: rated 115 to 140 hp depending on version. www.epa.gov
  29. Transport Canada specifications via NHTSA vPIC, JETTA 4 DR SEDAN 2.0 TDI: length 182 in, width 70 in, height 57 in, wheelbase 104 in, curb weight 3,161 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  30. Transport Canada specifications via NHTSA vPIC, JETTA 4 DR SEDAN 2.0L: length 182 in, width 70 in, height 57 in, wheelbase 104 in, curb weight 2,842 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  31. Transport Canada specifications via NHTSA vPIC, JETTA 4 DR SEDAN 2.5L: length 182 in, width 70 in, height 57 in, wheelbase 104 in, curb weight 3,045 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.