CarBrief

NHTSA has 55 owner complaints on file for the 2023 Volvo XC60[1], and electrical problems lead the list. Six recalls apply to this model year[2], so check the recall status of any car you are considering.

55owner complaints[1]
6recalls[2]
23–26MPG combined (EPA)[3]

Most reported problems

Owners filed 55 complaints with NHTSA[1]. Three mention a crash and one mentions an injury. None mention a fire or a death[1]. These are unverified reports, and one complaint can name more than one component.

Here are the component groups with the most complaints:

We read a small sample of the complaint texts. They are not a count of all owners, so treat the themes below as examples, not as a ranking.

Electrical. In the sample, owners describe a drained or failed 12V battery, a car that would not start, and a key that the car did not recognize[4]. Some also describe limited-power warnings. Other owners describe the infotainment screen failing and taking other functions with it[4].

Brakes. Owners describe a brake pedal that felt stiff or would not press down when the car was in reverse. Others describe automatic braking that kicked in with nothing in the way[6].

Forward collision avoidance. Owners describe sudden automatic braking with no obstacle, including while backing out or parking. Some also describe warning and sensor sounds going silent when the infotainment system failed[7].

Back over prevention. Owners describe a rearview camera that showed an "unavailable" message. Others describe warning sounds going silent after a software update[8].

Recalls

Six recalls are on file for this car, newest first. Check your own VIN on NHTSA.gov before you buy.

Fuel economy

EPA lists four versions of the 2023 XC60[3][18][19][20]. All use a 2.0L 4-cylinder turbo with an Automatic (S8) and need premium fuel[3][18][19][20].

Version City / Highway / Combined MPG EPA annual fuel cost
XC60 B5 (front-wheel drive)[3] 23 / 30 / 26 $3,150
XC60 B5 AWD[18] 23 / 29 / 25 $3,300
XC60 B6 AWD[19] 21 / 27 / 23 $3,550

The plug-in hybrid, the XC60 T8 AWD Recharge, is rated 28 MPGe combined with 560 miles of range, using premium fuel and electricity[20]. EPA fuel costs use EPA's current fuel price assumptions, so your own costs will differ.

Engine and size

EPA test records list the 2023 XC60 with a 2.0L 4-cylinder engine rated from 247 to 312 hp, depending on version[21]. The dimensions below are Canadian-market specifications and can differ slightly from US models.

Standard XC60 XC60 Recharge
Length[22][23] 185 in 185 in
Width[22][23] 75 in 75 in
Height[22][23] 65 in 65 in
Wheelbase[22][23] 113 in 113 in
Curb weight[22][23] 4,120 lb 4,683 lb

How 2023 compares with other years

2009: 0 complaints, 1 recalls20092010: 56 complaints, 7 recalls2011: 36 complaints, 4 recalls20112012: 46 complaints, 3 recalls2013: 66 complaints, 3 recalls20132014: 16 complaints, 2 recalls2015: 47 complaints, 1 recalls20152016: 38 complaints, 3 recalls2017: 16 complaints, 4 recalls20172018: 36 complaints, 5 recalls2019: 37 complaints, 8 recalls20192020: 23 complaints, 7 recalls2021: 50 complaints, 5 recalls20212022: 75 complaints, 7 recalls2023: 55 complaints, 6 recalls5520232024: 24 complaints, 3 recalls2025: 37 complaints, 4 recalls20252026: 16 complaints, 3 recalls
Owner complaints filed with NHTSA for each XC60 model year. The 2023 is highlighted[2].
Show the numbers
Model yearComplaintsRecalls
200901
2010567
2011364
2012463
2013663
2014162
2015471
2016383
2017164
2018365
2019378
2020237
2021505
2022757
2023556
2024243
2025374
2026163

NHTSA lists 55 complaints and 6 recalls for the 2023 XC60[2]. Only three model years have more complaints: 2022 with 75, 2013 with 66 and 2010 with 56[2]. Only four years have more recalls: 2019 with 8, and 2010, 2020 and 2022 with 7 each[2].

Several years show fewer complaints than 2023, including 2014, 2017 and 2026 at 16 each[2]. Complaint counts are not adjusted for sales, so use them as a rough guide only.

Should you buy a used 2023 XC60?

Only three model years of the XC60 have more complaints than 2023[2], and the largest group is electrical, with 21 complaints[4]. Owners in the sample we read describe battery, key and infotainment trouble[4], and camera and automatic braking problems[7][8]. Six recalls apply, so ask the seller for proof that each one was completed, and confirm that 25V908 was done as the newer fix for the camera[12]. If you look at the plug-in hybrid, ask about the brake recall as well[13]. A pre-purchase inspection and a VIN lookup on NHTSA.gov are sensible steps for any used example.

Frequently asked questions

What are the most common problems with the 2023 Volvo XC60?
Electrical system is the largest complaint group, with 21 of 55 NHTSA complaints[1][4]. Electrical system is the largest complaint group, with 21 of 55 NHTSA complaints[1][4]. Brakes and forward collision avoidance have 9 each[6][7].
Does the 2023 Volvo XC60 have recalls?
Yes. NHTSA lists six recalls covering the rearview camera, brakes, ABS and stability control, the emergency call warning and engine control software[12][13][14][15][16][17].
What is the gas mileage of the 2023 Volvo XC60?
EPA combined ratings are 26 MPG for the B5, 25 for the B5 AWD and 23 for the B6 AWD[3][18][19]. The plug-in hybrid is rated 28 MPGe[20].
How many complaints does the 2023 XC60 have compared with other years?
It has 55 complaints[2]. Only 2022, 2013 and 2010 have more[2].

Facts and sources

  1. NHTSA has 55 owner complaints on file for the 2023 Volvo XC60 (3 mention a crash, 0 a fire, 1 injuries, 0 deaths reported). NHTSA vehicle records
  2. Owner complaints and recalls for every Volvo XC60 model year (chart above). NHTSA recall database
  3. EPA rating for XC60 B5, 2.0L 4-cyl turbo, Automatic (S8), Premium, Front-Wheel Drive: 23 city / 30 highway / 26 combined MPG; EPA estimated annual fuel cost $3,150. EPA / DOE fueleconomy.gov
  4. 21 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  5. 11 complaints name the unknown or other component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  6. 9 complaints name the brakes component group (2 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  7. 9 complaints name the forward collision avoidance component group (1 crashes, 0 fires, 1 injuries). NHTSA vehicle records
  8. 7 complaints name the back over prevention component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  9. 6 complaints name the fuel/propulsion system component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  10. 5 complaints name the lane departure component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  11. 5 complaints name the visibility/wiper component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  12. Recall 25V908, filed December 23, 2025: Back Over Prevention › Software. NHTSA recall database
  13. Recall 25V392, filed June 12, 2025: Service Brakes. NHTSA recall database
  14. Recall 25V282, filed May 8, 2025: Back Over Prevention › Software. NHTSA recall database
  15. Recall 23V188, filed March 22, 2023: Electrical System. NHTSA recall database
  16. Recall 23V012, filed January 19, 2023: Service Brakes, Hydraulic. NHTSA recall database
  17. Recall 22V793, filed October 20, 2022: Engine And Engine Cooling › Engine › Engine Control Module (Ecu / Ecm). NHTSA recall database
  18. EPA rating for XC60 B5 AWD, 2.0L 4-cyl turbo, Automatic (S8), Premium, All-Wheel Drive: 23 city / 29 highway / 25 combined MPG; EPA estimated annual fuel cost $3,300. EPA / DOE fueleconomy.gov
  19. EPA rating for XC60 B6 AWD, 2.0L 4-cyl turbo, Automatic (S8), Premium, All-Wheel Drive: 21 city / 27 highway / 23 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
  20. EPA rating for XC60 T8 AWD Recharge, 2.0L 4-cyl turbo, Automatic (S8), Premium and Electricity: 28 MPGe combined, 560 miles of range. EPA / DOE fueleconomy.gov
  21. EPA Test Car List, 2023 Volvo XC60 with 2.0L 4-cylinder: rated 247 to 312 hp depending on version. www.epa.gov
  22. Transport Canada specifications via NHTSA vPIC, XC60 4DR SUV: length 185 in, width 75 in, height 65 in, wheelbase 113 in, curb weight 4,120 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  23. Transport Canada specifications via NHTSA vPIC, XC60 RECHARGE 4DR SUV: length 185 in, width 75 in, height 65 in, wheelbase 113 in, curb weight 4,683 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.