NHTSA has 369 owner complaints on file for the 2000 Jeep Cherokee[1]. Brakes top the list, followed by the engine and the electrical system[2][3][4].
Most reported problems
Here are the complaint groups, biggest first, based on what owners filed with NHTSA.
- Brakes. 105 complaints[2]. Owners describe a soft, spongy pedal that needs a hard push to stop. Others describe a pulsing front end and a wobbling steering wheel when braking.
- Engine. 65 complaints[3]. In the stories we read, owners describe a loud clunk on startup, a high idle when stopping, and warning lights for gauges and temperature that kept returning after repair visits.
- Electrical System. 44 complaints[4]. Owners describe a check engine light that comes back after the dealer replaces spark plugs or ignition parts. Some reports also describe a fire starting near the front of the vehicle.
- Suspension. 33 complaints[7]. Owners describe the vehicle pulling to one side, shaking at highway speed, and a grinding noise from the drivetrain that the dealer could not cure.
- Power Train. 29 complaints[8]. These reports cover trouble with the parts that send power to the wheels.
- Air Bags. 26 complaints[9]. This group stands out because it has more crash and injury reports than any other group here.
- Steering. 22 complaints[10]. These reports cover trouble steering the vehicle.
- Seats. 22 complaints[11]. These reports come at higher mileage than the other groups.
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2000 Cherokee is necessarily included.
- Fuel System, Gasoline › Fuel Injection System › Injectors (02V104), April 2002. About 1,115,322 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire.[12]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| Cherokee 2WD, 2.5L 4-cyl, Automatic 3-spd, Regular, Rear-Wheel Drive[13] | 16 / 21 / 18 | $3,700 |
| Cherokee 2WD, 2.5L 4-cyl, Manual 5-spd, Regular, Rear-Wheel Drive[6] | 18 / 23 / 20 | $3,350 |
| Cherokee 2WD, 4.0L 6-cyl, Automatic 4-spd, Regular, Rear-Wheel Drive[14] | 14 / 20 / 17 | $3,950 |
| Cherokee 2WD, 4.0L 6-cyl, Manual 5-spd, Regular, Rear-Wheel Drive[15] | 16 / 22 / 18 | $3,700 |
| Cherokee 4WD, 2.5L 4-cyl, Manual 5-spd, Regular, 4-Wheel or All-Wheel Drive[16] | 16 / 19 / 17 | $3,950 |
| Cherokee 4WD, 4.0L 6-cyl, Automatic 4-spd, Regular, 4-Wheel or All-Wheel Drive[17] | 14 / 19 / 16 | $4,200 |
| Cherokee 4WD, 4.0L 6-cyl, Manual 5-spd, Regular, 4-Wheel or All-Wheel Drive[18] | 15 / 20 / 17 | $3,950 |
Safety ratings
NHTSA lists these versions as not rated: 4 DR None[19].
Engine and size
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
| Version | Length | Width | Height | Wheelbase | Curb weight |
|---|---|---|---|---|---|
| CHEROKEE 2DR/4WD 4.0L SPORT[20] | 166 in | 69 in | 67 in | 102 in | 3,314 lb |
| CHEROKEE 4DR/4WD 4.0L SPORT/CLASSIC/LTD[21] | 166 in | 69 in | 67 in | 102 in | 3,360 lb |
| GRAND CHEROKEE 4DR/4WD 4.0L LAREDO/LTD[22] | 181 in | 72 in | 69 in | 106 in | 3,955 lb |
| GRAND CHEROKEE 4DR/4WD 4.7L LAREDO/LTD[23] | 181 in | 72 in | 69 in | 106 in | 4,019 lb |
How 2000 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 1995 | 608 | 6 |
| 1996 | 447 | 6 |
| 1997 | 390 | 4 |
| 1998 | 399 | 5 |
| 1999 | 366 | 2 |
| 2000 | 369 | 1 |
| 2001 | 229 | 2 |
| 2014 | 2,650 | 13 |
| 2015 | 1,792 | 11 |
| 2016 | 1,411 | 9 |
| 2017 | 1,337 | 6 |
| 2018 | 687 | 7 |
| 2019 | 1,669 | 11 |
| 2020 | 328 | 3 |
| 2021 | 176 | 4 |
| 2022 | 51 | 3 |
| 2023 | 3 | 1 |
| 2026 | 8 | 4 |
NHTSA's counts for the Cherokee show 369 complaints and 1 recalls for 2000[5]. Among the 18 model years listed, 7 have fewer complaints than 2000 and 10 have more[5]. The fewest complaints are for 2023 (3) and the most are for 2014 (2,650)[5]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2000 Cherokee?
The complaint record for this Cherokee is large, and brakes lead it[1][2]. Engine and electrical reports are next, and the electrical group has the most fire reports[3][4]. Air bag complaints are fewer, but they carry the most injuries[9]. These are unverified owner reports and are not adjusted for sales, so treat them as a guide for what to check. A recall is also on file, so look at the Recalls section before you buy[5].
Frequently asked questions
- What are the most common problems with the 2000 Jeep Cherokee?
- Brakes lead the complaint list, then the engine and the electrical system[2][3][4]. See the problems section above for what owners describe.
- Does the 2000 Jeep Cherokee have any recalls?
- Yes. One recall is on file for this model year[5]. The Recalls section lists it by code.
- How many complaints has the 2000 Jeep Cherokee had?
- NHTSA has 369 owner complaints on file[1]. They are unverified and not adjusted for sales.
- Is the 2000 Jeep Cherokee reliable?
- The record shows brake, engine and electrical complaints[2][3][4]. Check the problems section and the recalls, and have a mechanic look it over.
- What is the gas mileage of the 2000 Jeep Cherokee?
- See the fuel economy section of this page for the figures.
Keep exploring
Other model years of the Jeep Cherokee
Compare all model years of the Jeep Cherokee
Similar cars from 2000: suvs
Facts and sources
- NHTSA has 369 owner complaints on file for the 2000 Jeep Cherokee (26 mention a crash, 40 a fire, 23 injuries, 0 deaths reported). NHTSA vehicle records
- 105 complaints name the brakes component group (6 crashes, 0 fires, 3 injuries, median mileage at failure 19,000). NHTSA vehicle records
- 65 complaints name the engine component group (0 crashes, 15 fires, 0 injuries, median mileage at failure 74,000). NHTSA vehicle records
- 44 complaints name the electrical system component group (0 crashes, 16 fires, 0 injuries, median mileage at failure 85,000). NHTSA vehicle records
- Owner complaints and recalls for every Jeep Cherokee model year (chart above). NHTSA recall database
- EPA rating for Cherokee 2WD, 2.5L 4-cyl, Manual 5-spd, Regular, Rear-Wheel Drive: 18 city / 23 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- 33 complaints name the suspension component group (1 crashes, 1 fires, 0 injuries, median mileage at failure 56,450). NHTSA vehicle records
- 29 complaints name the power train component group (7 crashes, 2 fires, 0 injuries, median mileage at failure 65,325). NHTSA vehicle records
- 26 complaints name the air bags component group (12 crashes, 0 fires, 17 injuries, median mileage at failure 83,000). NHTSA vehicle records
- 22 complaints name the steering component group (1 crashes, 2 fires, 0 injuries, median mileage at failure 84,500). NHTSA vehicle records
- 22 complaints name the seats component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 116,000). NHTSA vehicle records
- Recall 02V104, filed April 8, 2002: Fuel System, Gasoline › Fuel Injection System › Injectors. NHTSA recall database
- EPA rating for Cherokee 2WD, 2.5L 4-cyl, Automatic 3-spd, Regular, Rear-Wheel Drive: 16 city / 21 highway / 18 combined MPG; EPA estimated annual fuel cost $3,700. EPA / DOE fueleconomy.gov
- EPA rating for Cherokee 2WD, 4.0L 6-cyl, Automatic 4-spd, Regular, Rear-Wheel Drive: 14 city / 20 highway / 17 combined MPG; EPA estimated annual fuel cost $3,950. EPA / DOE fueleconomy.gov
- EPA rating for Cherokee 2WD, 4.0L 6-cyl, Manual 5-spd, Regular, Rear-Wheel Drive: 16 city / 22 highway / 18 combined MPG; EPA estimated annual fuel cost $3,700. EPA / DOE fueleconomy.gov
- EPA rating for Cherokee 4WD, 2.5L 4-cyl, Manual 5-spd, Regular, 4-Wheel or All-Wheel Drive: 16 city / 19 highway / 17 combined MPG; EPA estimated annual fuel cost $3,950. EPA / DOE fueleconomy.gov
- EPA rating for Cherokee 4WD, 4.0L 6-cyl, Automatic 4-spd, Regular, 4-Wheel or All-Wheel Drive: 14 city / 19 highway / 16 combined MPG; EPA estimated annual fuel cost $4,200. EPA / DOE fueleconomy.gov
- EPA rating for Cherokee 4WD, 4.0L 6-cyl, Manual 5-spd, Regular, 4-Wheel or All-Wheel Drive: 15 city / 20 highway / 17 combined MPG; EPA estimated annual fuel cost $3,950. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 4 DR None: not rated. NHTSA vehicle records
- Transport Canada specifications via NHTSA vPIC, CHEROKEE 2DR/4WD 4.0L SPORT: length 166 in, width 69 in, height 67 in, wheelbase 102 in, curb weight 3,314 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, CHEROKEE 4DR/4WD 4.0L SPORT/CLASSIC/LTD: length 166 in, width 69 in, height 67 in, wheelbase 102 in, curb weight 3,360 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, GRAND CHEROKEE 4DR/4WD 4.0L LAREDO/LTD: length 181 in, width 72 in, height 69 in, wheelbase 106 in, curb weight 3,955 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, GRAND CHEROKEE 4DR/4WD 4.7L LAREDO/LTD: length 181 in, width 72 in, height 69 in, wheelbase 106 in, curb weight 4,019 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov