NHTSA has 140 owner complaints on file for the 2019 Kia Soul[1]. 93 of them name the engine group[2].
Most reported problems
Here are the complaint groups, biggest first. These are unverified reports sent in by owners, and one complaint can name several parts.
- Engine. 93 complaints[2]. In the stories we read, owners describe the car jumping forward slightly while stopped, a slow response when they press the gas, and sudden loss of power on the highway. Others write about a missing drain plug, a check engine light, and the engine using more oil than they expect.
- Unknown or other. 20 complaints[6]. These do not point to one clear part.
- Air bags. 15 complaints[7]. Owners describe crashes where the air bags did not deploy or did not inflate the way they expected.
- Electrical system. 15 complaints[8]. Owners describe burning smells and smoke from the dash, a drained battery, the car shutting off while driving, and worries about the lack of a security system.
- Fuel and propulsion system. 12 complaints[9]. Owners describe stalling at low speed, fuel injectors that failed, and engine trouble that seemed to get worse over time.
- Brakes. 10 complaints[10].
- Power train. 8 complaints[11].
- Seat belts. 6 complaints[12].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2019 Soul is necessarily included.
- Power Train › Automatic Transmission › Gear Position Indication (Prndl) (23V724), October 2023. About 6,262 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[13]
- Electrical System › Propulsion System › Traction Battery (23V218), March 2023. About 2,689 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire. Dealers do the repair free of charge.[14]
- Air Bags (22V031), January 2022. About 410,619 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[15]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| Soul, 1.6L 4-cyl turbo, Automatic (AM7), Regular, Front-Wheel Drive[4] | 26 / 31 / 28 | $2,400 |
| Soul, 2.0L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive[16] | 25 / 30 / 27 | $2,500 |
| Soul, 1.6L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive[17] | 26 / 31 / 28 | $2,400 |
| Soul, 1.6L 4-cyl, Manual 6-spd, Regular, Front-Wheel Drive[18] | 24 / 30 / 27 | $2,500 |
| Soul Electric, electric, Automatic (A1), Electricity[19] | 124 / 93 / 108 | n/a |
Safety ratings
| Version | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| SUV FWD[5] | 5 | 5 | 5 | 4 | 14.7% |
NHTSA lists these versions as not rated: SUV FWD[20].
Engine and size
Horsepower is the rating listed for EPA test vehicles.
| Engine | Horsepower |
|---|---|
| 2019 Kia Soul with electric motor[21] | 35 hp |
| 2019 Kia Soul with 1.6L 4-cylinder[22] | 130 to 201 hp |
| 2019 Kia Soul with 2.0L 4-cylinder[23] | 160 to 161 hp |
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
How 2019 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2010 | 135 | 3 |
| 2011 | 194 | 3 |
| 2012 | 514 | 3 |
| 2013 | 667 | 3 |
| 2014 | 904 | 5 |
| 2015 | 908 | 7 |
| 2016 | 823 | 5 |
| 2017 | 290 | 3 |
| 2018 | 222 | 3 |
| 2019 | 140 | 3 |
| 2020 | 387 | 1 |
| 2021 | 238 | 2 |
| 2022 | 94 | 1 |
| 2023 | 54 | 4 |
| 2024 | 30 | 0 |
| 2025 | 12 | 0 |
NHTSA's counts for the Soul show 140 complaints and 3 recalls for 2019[3]. Among the 16 model years listed, 5 have fewer complaints than 2019 and 10 have more[3]. The fewest complaints are for 2025 (12) and the most are for 2015 (908)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2019 Soul?
The complaint record for this model year is dominated by the engine group[2]. Some reports involve crashes, fires or injuries, so they are worth a careful look[1]. Recalls exist for this year, and the Recalls section lists them[3]. If you are shopping for one, ask for service records and check that all recall work has been done. These counts come from owner reports and are not adjusted for how many cars were sold.
Frequently asked questions
- What are the most common problems with the 2019 Kia Soul?
- The engine group has the most complaints on file[2]. Air bags and the electrical system follow[7][8]. See the problems section above for how owners describe each group.
- Does the 2019 Kia Soul have any recalls?
- Yes. This model year has recalls on file[3]. The Recalls section on this page lists them by code.
- How many complaints does the 2019 Kia Soul have?
- NHTSA has 140 complaints on file for this model year[1]. They are unverified owner reports.
- What gas mileage does the 2019 Kia Soul get?
- See the fuel economy section on this page. It is built from EPA data.
- Is the 2019 Kia Soul a good year to buy?
- See the by-year comparison on this page to weigh it against other years of the same model. Complaint counts are not adjusted for sales, so treat them as a guide only[1].
Keep exploring
Other model years of the Kia Soul
Compare all model years of the Kia Soul
Other Kia models from 2019
Facts and sources
- NHTSA has 140 owner complaints on file for the 2019 Kia Soul (13 mention a crash, 8 a fire, 14 injuries, 0 deaths reported). NHTSA vehicle records
- 93 complaints name the engine component group (2 crashes, 7 fires, 1 injuries, median mileage at failure 67,000). NHTSA vehicle records
- Owner complaints and recalls for every Kia Soul model year (chart above). NHTSA recall database
- EPA rating for Soul, 1.6L 4-cyl turbo, Automatic (AM7), Regular, Front-Wheel Drive: 26 city / 31 highway / 28 combined MPG; EPA estimated annual fuel cost $2,400. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV FWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 14.7%. NHTSA vehicle records
- 20 complaints name the unknown or other component group (3 crashes, 1 fires, 2 injuries, median mileage at failure 7,000). NHTSA vehicle records
- 15 complaints name the air bags component group (9 crashes, 1 fires, 12 injuries). NHTSA vehicle records
- 15 complaints name the electrical system component group (1 crashes, 2 fires, 0 injuries). NHTSA vehicle records
- 12 complaints name the fuel/propulsion system component group (0 crashes, 1 fires, 0 injuries). NHTSA vehicle records
- 10 complaints name the brakes component group (4 crashes, 0 fires, 3 injuries, median mileage at failure 20,000). NHTSA vehicle records
- 8 complaints name the power train component group (1 crashes, 0 fires, 1 injuries). NHTSA vehicle records
- 6 complaints name the seat belts component group (2 crashes, 0 fires, 2 injuries). NHTSA vehicle records
- Recall 23V724, filed October 26, 2023: Power Train › Automatic Transmission › Gear Position Indication (Prndl). NHTSA recall database
- Recall 23V218, filed March 29, 2023: Electrical System › Propulsion System › Traction Battery. NHTSA recall database
- Recall 22V031, filed January 25, 2022: Air Bags. NHTSA recall database
- EPA rating for Soul, 2.0L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive: 25 city / 30 highway / 27 combined MPG; EPA estimated annual fuel cost $2,500. EPA / DOE fueleconomy.gov
- EPA rating for Soul, 1.6L 4-cyl, Automatic (S6), Regular, Front-Wheel Drive: 26 city / 31 highway / 28 combined MPG; EPA estimated annual fuel cost $2,400. EPA / DOE fueleconomy.gov
- EPA rating for Soul, 1.6L 4-cyl, Manual 6-spd, Regular, Front-Wheel Drive: 24 city / 30 highway / 27 combined MPG; EPA estimated annual fuel cost $2,500. EPA / DOE fueleconomy.gov
- EPA rating for Soul Electric, electric, Automatic (A1), Electricity: 108 MPGe combined, 111 miles of range. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV FWD: not rated. NHTSA vehicle records
- EPA Test Car List, 2019 Kia Soul with electric motor: rated 35 hp. www.epa.gov
- EPA Test Car List, 2019 Kia Soul with 1.6L 4-cylinder: rated 130 to 201 hp depending on version. www.epa.gov
- EPA Test Car List, 2019 Kia Soul with 2.0L 4-cylinder: rated 160 to 161 hp depending on version. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, SOUL EV: length 163 in, width 71 in, height 63 in, wheelbase 101 in, curb weight 3,325 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SOUL EX: length 163 in, width 71 in, height 63 in, wheelbase 101 in, curb weight 2,967 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SOUL LX: length 163 in, width 71 in, height 63 in, wheelbase 101 in, curb weight 2,873 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SOUL SX: length 163 in, width 71 in, height 63 in, wheelbase 101 in, curb weight 3,080 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov