NHTSA has 185 owner complaints on file for the 2011 Lincoln MKZ[1]. The biggest group names the air bags, with 84 complaints[2].
Most reported problems
Here are the complaint groups owners raise most, biggest first.
- Air Bags. 84 complaints[2]. Owners describe airbags that did not open in a crash, and a long wait for a repair part after a recall notice.
- Steering. 32 complaints[6]. In the stories we read, power assist cuts out while driving, the wheel turns very heavy, and the car sometimes drifts to one side.
- Brakes. 24 complaints[7]. Owners describe the pedal sinking to the floor with little warning and the car barely slowing.
- Engine. 13 complaints[8]. Owners describe odd fumes in the cabin, warning lights, and sudden loss of power.
- Structure. 11 complaints[9].
- Electrical System. 10 complaints[10].
- Speed Control. 7 complaints[11].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2011 MKZ is necessarily included.
- Air Bags › Frontal › Driver Side › Inflator Module (21V158), March 2021. About 2,602,668 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death. Dealers do the repair free of charge.[12]
- Air Bags › Frontal › Passenger Side › Inflator Module (19V001), January 2019. About 782,384 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death. Dealers do the repair free of charge.[13]
- Air Bags › Frontal › Passenger Side › Inflator Module (18V775), November 2018. About 215 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[14]
- Remedy pending
Air Bags › Frontal › Passenger Side › Inflator Module (16V384), May 2016. About 1,892,343 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury, death. The remedy was not yet available when this record was filed.[15] - Steering › Electric Power Assist System (15V340), June 2015. About 393,623 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, steering problems, loss of power. Dealers do the repair free of charge.[16]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| MKZ AWD, 3.5L 6-cyl, Automatic (S6), Regular, 4-Wheel Drive[17] | 17 / 24 / 19 | $3,550 |
| MKZ FWD, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive[18] | 18 / 26 / 21 | $3,200 |
| MKZ Hybrid FWD, 2.5L 4-cyl, Automatic (variable gear ratios), Regular, Front-Wheel Drive[4] | 41 / 35 / 38 | $1,750 |
Safety ratings
Engine and size
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
| Version | Length | Width | Height | Wheelbase | Curb weight |
|---|---|---|---|---|---|
| MKZ 4DR SEDAN FWD/AWD/HYBRID[20] | 191 in | 72 in | 56 in | 107 in | 3,600 lb |
How 2011 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2007 | 259 | 4 |
| 2008 | 281 | 4 |
| 2009 | 114 | 6 |
| 2010 | 170 | 7 |
| 2011 | 185 | 5 |
| 2012 | 205 | 5 |
| 2013 | 122 | 12 |
| 2014 | 125 | 13 |
| 2015 | 97 | 10 |
| 2016 | 71 | 6 |
| 2017 | 158 | 4 |
| 2018 | 37 | 2 |
| 2019 | 23 | 1 |
| 2020 | 3 | 1 |
NHTSA's counts for the MKZ show 185 complaints and 5 recalls for 2011[3]. Among the 14 model years listed, 10 have fewer complaints than 2011 and 3 have more[3]. The fewest complaints are for 2020 (3) and the most are for 2008 (281)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2011 MKZ?
These are unverified reports sent to NHTSA, so treat them as signals and not as proof[1]. Air bags stand out as the largest group by a wide margin[2]. Steering and brakes follow, and both involve safety on the road[6][7]. Check the recalls section on this page and make sure any open recall work is done before you buy. Have a mechanic look closely at the steering and brakes on any car you test drive.
Frequently asked questions
- What are the most common problems with the 2011 Lincoln MKZ?
- Air bags lead the complaint list with 84 complaints[2]. Steering has 32[6] and brakes have 24[7].
- Does the 2011 Lincoln MKZ have recalls?
- Yes. The recall count for this year is 5[3]. See the Recalls section on this page for the list.
- Is the 2011 Lincoln MKZ reliable?
- NHTSA has 185 complaints for this year[1]. Look at the complaint groups above and the by-year section to judge for yourself.
- How is the gas mileage of the 2011 Lincoln MKZ?
- See the fuel economy section on this page for the figures.
- Which model year of the Lincoln MKZ is best?
- See the by-year comparison on this page, which shows complaints and recalls for each year.
Keep exploring
Other model years of the Lincoln MKZ
Compare all model years of the Lincoln MKZ
Other Lincoln models from 2011
Similar cars from 2011: midsize cars
Facts and sources
- NHTSA has 185 owner complaints on file for the 2011 Lincoln MKZ (12 mention a crash, 3 a fire, 6 injuries, 0 deaths reported). NHTSA vehicle records
- 84 complaints name the air bags component group (6 crashes, 1 fires, 4 injuries, median mileage at failure 45,000). NHTSA vehicle records
- Owner complaints and recalls for every Lincoln MKZ model year (chart above). NHTSA recall database
- EPA rating for MKZ Hybrid FWD, 2.5L 4-cyl, Automatic (variable gear ratios), Regular, Front-Wheel Drive: 41 city / 35 highway / 38 combined MPG; EPA estimated annual fuel cost $1,750. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 4 DR AWD: overall 4 stars, frontal 3 stars, side 4 stars, rollover 5 stars; rollover risk 9.2%. NHTSA vehicle records
- 32 complaints name the steering component group (3 crashes, 0 fires, 2 injuries, median mileage at failure 71,289). NHTSA vehicle records
- 24 complaints name the brakes component group (2 crashes, 0 fires, 1 injuries, median mileage at failure 95,570). NHTSA vehicle records
- 13 complaints name the engine component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 79,789). NHTSA vehicle records
- 11 complaints name the structure component group (2 crashes, 3 fires, 0 injuries, median mileage at failure 56,000). NHTSA vehicle records
- 10 complaints name the electrical system component group (2 crashes, 3 fires, 1 injuries, median mileage at failure 79,400). NHTSA vehicle records
- 7 complaints name the speed control component group (5 crashes, 0 fires, 2 injuries, median mileage at failure 28,273). NHTSA vehicle records
- Recall 21V158, filed March 10, 2021: Air Bags › Frontal › Driver Side › Inflator Module. NHTSA recall database
- Recall 19V001, filed January 7, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 18V775, filed November 1, 2018: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 16V384, filed May 31, 2016: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 15V340, filed June 2, 2015: Steering › Electric Power Assist System. NHTSA recall database
- EPA rating for MKZ AWD, 3.5L 6-cyl, Automatic (S6), Regular, 4-Wheel Drive: 17 city / 24 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
- EPA rating for MKZ FWD, 3.5L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive: 18 city / 26 highway / 21 combined MPG; EPA estimated annual fuel cost $3,200. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 4 DR FWD: overall 4 stars, frontal 3 stars, side 4 stars, rollover 4 stars; rollover risk 10.5%. NHTSA vehicle records
- Transport Canada specifications via NHTSA vPIC, MKZ 4DR SEDAN FWD/AWD/HYBRID: length 191 in, width 72 in, height 56 in, wheelbase 107 in, curb weight 3,600 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov