NHTSA has 226 owner complaints on file for the 2009 Mercury Milan[1]. The brakes group is the biggest, with 115 complaints[2].
Most reported problems
Here are the complaint groups in the NHTSA file, biggest first.
- Brakes. 115 complaints[2]. In the stories we read, owners describe pedals that pulse, sink toward the floor, or fail to slow the car. Others describe rear pads that wear unevenly and noisy braking.
- Air Bags. 85 complaints[5]. Owners describe air bags that stayed shut in a hard crash. Others write about waiting for repair parts after a recall notice.
- Speed Control. 10 complaints[6]. Owners describe stalling, sluggish response to the gas pedal, surging forward, and the car moving in an unexpected direction.
- Structure. 6 complaints[7]. Owners describe door handles that crack, come loose, or stop opening the door from inside.
- Engine. 6 complaints[8].
- Unknown Or Other. 6 complaints[9].
- Power Train. 4 complaints[10].
- Electrical System. 3 complaints[11].
These are unverified reports sent in by owners, and one complaint can name more than one part.
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2009 Milan is necessarily included.
- Air Bags › Frontal › Driver Side › Inflator Module (21V158), March 2021. About 2,602,668 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death. Dealers do the repair free of charge.[12]
- Air Bags › Frontal › Passenger Side › Inflator Module (21V081), February 2021. About 1,067 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, a crash, injury, death. Dealers do the repair free of charge.[13]
- Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module (19V904), December 2019. About 600,166 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, reduced braking. Dealers do the repair free of charge.[14]
- Air Bags › Frontal › Passenger Side › Inflator Module (18V046), January 2018. About 327,796 vehicles are potentially affected across every model and year the recall names. The recall names these risks: explosion, injury, death. Dealers do the repair free of charge.[15]
- Remedy pending
Air Bags › Frontal › Passenger Side › Inflator Module (17V024), January 2017. About 654,695 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury, death. The remedy was not yet available when this record was filed.[16] - Remedy pending
Air Bags › Frontal › Passenger Side › Inflator Module (16V384), May 2016. About 1,892,343 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury, death. The remedy was not yet available when this record was filed.[17]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| Milan AWD, 3.0L 6-cyl, Automatic 6-spd, Regular, 4-Wheel or All-Wheel Drive[18] | 17 / 25 / 20 | $3,350 |
| Milan, 2.3L 4-cyl, Manual 5-spd, Regular, Front-Wheel Drive[4] | 20 / 29 / 23 | $2,900 |
| Milan, 2.3L 4-cyl, Automatic 5-spd, Regular, Front-Wheel Drive[19] | 20 / 28 / 23 | $2,900 |
| Milan, 3.0L 6-cyl, Automatic 6-spd, Regular, Front-Wheel Drive[20] | 18 / 26 / 21 | $3,200 |
Safety ratings
| Version | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| 4 DR FWD/AWD[21] | n/a | n/a | n/a | 5 | 9.2% |
How 2009 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2006 | 214 | 4 |
| 2007 | 434 | 4 |
| 2008 | 451 | 4 |
| 2009 | 226 | 6 |
| 2010 | 1,062 | 11 |
| 2011 | 191 | 7 |
NHTSA's counts for the Milan show 226 complaints and 6 recalls for 2009[3]. Among the 6 model years listed, 2 have fewer complaints than 2009 and 3 have more[3]. The fewest complaints are for 2011 (191) and the most are for 2010 (1,062)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2009 Milan?
The 2009 Milan has a clear pattern in the NHTSA file. Brakes and air bags make up the largest share of the 226 complaints[1][2][5]. Those are safety parts, so they deserve a careful look before you buy. The other groups are much smaller[6][7]. Complaint counts are not adjusted for sales, so check the recall section and have a mechanic inspect the brakes before you decide.
Frequently asked questions
- What are the most common problems with the 2009 Mercury Milan?
- Brakes lead the complaint list with 115 complaints[2]. Air bags follow with 85 complaints[5].
- Does the 2009 Mercury Milan have recalls?
- Yes. The by-year fact shows 6 recalls for this model year[3]. See the Recalls section on this page for the list.
- How many complaints are there for the 2009 Mercury Milan?
- NHTSA has 226 owner complaints on file[1]. They are unverified owner reports.
- What is the gas mileage of the 2009 Mercury Milan?
- See the fuel economy section on this page for the EPA figures.
Keep exploring
Other model years of the Mercury Milan
Compare all model years of the Mercury Milan
Similar cars from 2009: midsize cars
Facts and sources
- NHTSA has 226 owner complaints on file for the 2009 Mercury Milan (12 mention a crash, 1 a fire, 5 injuries, 0 deaths reported). NHTSA vehicle records
- 115 complaints name the brakes component group (9 crashes, 0 fires, 2 injuries, median mileage at failure 95,000). NHTSA vehicle records
- Owner complaints and recalls for every Mercury Milan model year (chart above). NHTSA recall database
- EPA rating for Milan, 2.3L 4-cyl, Manual 5-spd, Regular, Front-Wheel Drive: 20 city / 29 highway / 23 combined MPG; EPA estimated annual fuel cost $2,900. EPA / DOE fueleconomy.gov
- 85 complaints name the air bags component group (3 crashes, 0 fires, 2 injuries, median mileage at failure 80,000). NHTSA vehicle records
- 10 complaints name the speed control component group (3 crashes, 0 fires, 2 injuries, median mileage at failure 61,500). NHTSA vehicle records
- 6 complaints name the structure component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 39,918). NHTSA vehicle records
- 6 complaints name the engine component group (1 crashes, 0 fires, 1 injuries, median mileage at failure 86,409). NHTSA vehicle records
- 6 complaints name the unknown or other component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 4 complaints name the power train component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 3 complaints name the electrical system component group (0 crashes, 1 fires, 0 injuries). NHTSA vehicle records
- Recall 21V158, filed March 10, 2021: Air Bags › Frontal › Driver Side › Inflator Module. NHTSA recall database
- Recall 21V081, filed February 16, 2021: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 19V904, filed December 18, 2019: Service Brakes, Hydraulic › Antilock / Traction Control / Electronic Limited Slip › Control Unit / Module . NHTSA recall database
- Recall 18V046, filed January 11, 2018: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 17V024, filed January 10, 2017: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- Recall 16V384, filed May 31, 2016: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
- EPA rating for Milan AWD, 3.0L 6-cyl, Automatic 6-spd, Regular, 4-Wheel or All-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- EPA rating for Milan, 2.3L 4-cyl, Automatic 5-spd, Regular, Front-Wheel Drive: 20 city / 28 highway / 23 combined MPG; EPA estimated annual fuel cost $2,900. EPA / DOE fueleconomy.gov
- EPA rating for Milan, 3.0L 6-cyl, Automatic 6-spd, Regular, Front-Wheel Drive: 18 city / 26 highway / 21 combined MPG; EPA estimated annual fuel cost $3,200. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 4 DR FWD/AWD: rollover 5 stars; rollover risk 9.2%. NHTSA vehicle records