CarBrief

The 2010 Milan has 1,062 owner complaints on file with NHTSA, more than any other Milan year[1][2]. It also has 11 recalls, so check which ones apply before you buy or keep one[2].

1,062owner complaints[1]
11recalls[2]
21–39MPG combined (EPA)[3]

Most reported problems

NHTSA lists 1,062 owner complaints for this model year[1]. Of those, 40 mention a crash, 2 a fire and 22 injuries, and 0 deaths are reported[1]. These are unverified owner reports, and one complaint can name several components. The counts are not adjusted for how many cars were sold.

Here are the biggest component groups.

Component group Complaints
Steering[4] 264
Speed control[5] 180
Engine[6] 175
Power train[7] 157
Exterior lighting[8] 140
Air bags[9] 115
Brakes[10] 115
Fuel/propulsion system[11] 115

Steering. It has the most complaints, 15 crashes and 13 injuries. The median mileage at failure is 95,000[4]. In a sample of steering complaints we read, owners describe a power steering warning followed by heavy steering or lost power assist[4].

Speed control. Median mileage at failure is 51,000, with 6 crashes and 3 injuries[5]. In the sample we read, owners describe the car failing to respond to the gas pedal while driving, often with a warning light. In the sample, several owners say turning the car off and on brought it back. A few describe the car speeding up or the pedal sticking. Some name the throttle body as the repaired part[5].

Engine. Median mileage at failure is 51,000[6]. There are 0 crashes, 0 injuries and 1 fire[6]. Owners in the sample describe stalling or sudden power loss while driving[6].

Power train. Median mileage at failure is 49,053[7]. Owners in the sample describe rough or delayed shifting, and some describe a sudden power loss with a dash warning light[7].

The sample is small and some texts repeat, so it shows what kinds of trouble owners report, not how common each one is.

Recalls

NHTSA shows 11 recalls for this model year[2]. Each covers certain vehicles, based on build dates, regions or equipment. Ford customer service for these recalls is 1-866-436-7332[12].

Fuel economy

EPA ratings depend on the engine and drivetrain. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.

Version City / Hwy / Combined MPG Annual fuel cost
Milan Hybrid FWD, 2.5L, Automatic (variable gear ratios)[3] 41 / 36 / 39 $1,700
Milan S, 2.5L, Automatic 6-spd[23] 23 / 34 / 27 $2,500
Milan S, 2.5L, Manual 6-spd[24] 22 / 31 / 25 $2,700
Milan, 2.5L, Automatic 6-spd[25] 22 / 31 / 25 $2,700
Milan, 2.5L, Manual 6-spd[26] 22 / 29 / 24 $2,800
Milan FFV, 3.0L, Automatic 6-spd, FWD[27] 19 / 27 / 22 $3,050
Milan AWD FFV, 3.0L, Automatic (S6)[28] 18 / 25 / 21 $3,200

The 3.0L FFV versions run on gasoline or E85[27][28].

Safety ratings

NHTSA's 5-Star Safety Ratings for the 4 door FWD/AWD Milan give a rollover rating of 5 stars, with a rollover risk of 9.2%[29]. Our facts include no other star ratings.

How 2010 compares with other years

2006: 214 complaints, 4 recalls20062007: 434 complaints, 4 recalls20072008: 451 complaints, 4 recalls20082009: 226 complaints, 6 recalls20092010: 1,062 complaints, 11 recalls1,06220102011: 191 complaints, 7 recalls2011
Owner complaints filed with NHTSA for each Milan model year. The 2010 is highlighted[2].
Show the numbers
Model yearComplaintsRecalls
20062144
20074344
20084514
20092266
20101,06211
20111917

NHTSA's counts for each Milan year, from the same data:

Model year Complaints Recalls
2006 214 4
2007 434 4
2008 451 4
2009 226 6
2010 1,062 11
2011 191 7

All counts are from[2]. 2010 has the most complaints and the most recalls of the six years. Complaints are not adjusted for sales, but these are all the same model.

Should you buy a used 2010 Milan?

The record is heavier than for other Milan years, with 1,062 complaints and 11 recalls[2]. Owners in our sample describe sudden power loss and lost power steering, which matter at highway speed[5][4]. If you are considering one, find out which recalls were completed, especially the air bag inflator recalls, three of which advise against driving until repair[15][17][18]. Merge or cut one sentence, for example: "Ask for repair records on the throttle, steering and transmission. Fuel economy varies by engine, from 21 to 39 combined MPG[28][3], and our facts cannot say how any single car has held up." Then also join the first two sentences or drop one to reach 5 or fewer in total.

Frequently asked questions

What are the most common problems with the 2010 Mercury Milan?
Steering has the most NHTSA complaints at 264, followed by speed control at 180 and engine at 175[4][5][6].
Does the 2010 Mercury Milan have recalls?
Yes. NHTSA shows 11 recalls, including air bag inflator, ABS valve, fuel vapor valve and wheel stud recalls[2][12][14][19][20].
How many miles per gallon does a 2010 Mercury Milan get?
The EPA combined rating ranges from 21 MPG for the AWD 3.0L FFV to 39 MPG for the Hybrid[28][3].
Is the 2010 Mercury Milan a bad year?
It has more complaints (1,062) and more recalls (11) than any other Milan year listed[2].
What is the safety rating of the 2010 Mercury Milan?
NHTSA gives a 5 star rollover rating, with a rollover risk of 9.2%[29].

Facts and sources

  1. NHTSA has 1,062 owner complaints on file for the 2010 Mercury Milan (40 mention a crash, 2 a fire, 22 injuries, 0 deaths reported). NHTSA vehicle records
  2. Owner complaints and recalls for every Mercury Milan model year (chart above). NHTSA recall database
  3. EPA rating for Milan Hybrid FWD, 2.5L 4-cyl, Automatic (variable gear ratios), Regular, Front-Wheel Drive: 41 city / 36 highway / 39 combined MPG; EPA estimated annual fuel cost $1,700. EPA / DOE fueleconomy.gov
  4. 264 complaints name the steering component group (15 crashes, 0 fires, 13 injuries, median mileage at failure 95,000). NHTSA vehicle records
  5. 180 complaints name the speed control component group (6 crashes, 0 fires, 3 injuries, median mileage at failure 51,000). NHTSA vehicle records
  6. 175 complaints name the engine component group (0 crashes, 1 fires, 0 injuries, median mileage at failure 51,000). NHTSA vehicle records
  7. 157 complaints name the power train component group (2 crashes, 0 fires, 1 injuries, median mileage at failure 49,053). NHTSA vehicle records
  8. 140 complaints name the exterior lighting component group (1 crashes, 0 fires, 2 injuries, median mileage at failure 48,682). NHTSA vehicle records
  9. 115 complaints name the air bags component group (7 crashes, 0 fires, 2 injuries, median mileage at failure 75,000). NHTSA vehicle records
  10. 115 complaints name the brakes component group (8 crashes, 0 fires, 2 injuries, median mileage at failure 80,522). NHTSA vehicle records
  11. 115 complaints name the fuel/propulsion system component group (2 crashes, 0 fires, 1 injuries, median mileage at failure 49,802). NHTSA vehicle records
  12. Recall 21V158, filed March 10, 2021: Air Bags › Frontal › Driver Side › Inflator Module. NHTSA recall database
  13. Recall 21V081, filed February 16, 2021: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  14. Recall 19V904, filed December 18, 2019: Service Brakes, Hydraulic › Antilock / Traction Control / Electronic Limited Slip › Control Unit / Module . NHTSA recall database
  15. Recall 19V001, filed January 7, 2019: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  16. Recall 18V775, filed November 1, 2018: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  17. Recall 18V046, filed January 11, 2018: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  18. Recall 16V384, filed May 31, 2016: Air Bags › Frontal › Passenger Side › Inflator Module. NHTSA recall database
  19. Recall 15V793, filed November 24, 2015: Fuel System, Gasoline › Storage › Auxillary Tank. NHTSA recall database
  20. Recall 11V574, filed December 7, 2011: Wheels › Lugs / Nuts / Bolts / Studs. NHTSA recall database
  21. Recall 10V222, filed May 24, 2010: Power Train › Automatic Transmission. NHTSA recall database
  22. Recall 10V161, filed April 20, 2010: Seats › Front Assembly › Recliner. NHTSA recall database
  23. EPA rating for Milan S, 2.5L 4-cyl, Automatic 6-spd, Regular, Front-Wheel Drive: 23 city / 34 highway / 27 combined MPG; EPA estimated annual fuel cost $2,500. EPA / DOE fueleconomy.gov
  24. EPA rating for Milan S, 2.5L 4-cyl, Manual 6-spd, Regular, Front-Wheel Drive: 22 city / 31 highway / 25 combined MPG; EPA estimated annual fuel cost $2,700. EPA / DOE fueleconomy.gov
  25. EPA rating for Milan, 2.5L 4-cyl, Automatic 6-spd, Regular, Front-Wheel Drive: 22 city / 31 highway / 25 combined MPG; EPA estimated annual fuel cost $2,700. EPA / DOE fueleconomy.gov
  26. EPA rating for Milan, 2.5L 4-cyl, Manual 6-spd, Regular, Front-Wheel Drive: 22 city / 29 highway / 24 combined MPG; EPA estimated annual fuel cost $2,800. EPA / DOE fueleconomy.gov
  27. EPA rating for Milan FFV, 3.0L 6-cyl, Automatic 6-spd, Gasoline or E85, Front-Wheel Drive: 19 city / 27 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
  28. EPA rating for Milan AWD FFV, 3.0L 6-cyl, Automatic (S6), Gasoline or E85, All-Wheel Drive: 18 city / 25 highway / 21 combined MPG; EPA estimated annual fuel cost $3,200. EPA / DOE fueleconomy.gov
  29. NHTSA 5-Star Safety Ratings, 4 DR FWD/AWD: rollover 5 stars; rollover risk 9.2%. NHTSA vehicle records

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.