NHTSA has 2,062 owner complaints on file for the 2004 Toyota Sienna[1]. The biggest group names the structure component, with 962 complaints[2].
Most reported problems
Owners filed complaints across many parts of this minivan. Here are the biggest groups, largest first.
- Structure. 962 complaints[2]. In the stories we read, owners describe sliding doors that jam, fail to open, or close on passengers, including children. Some say the dealer could not repeat the problem.
- Latches/Locks/Linkages. 308 complaints[5]. Owners describe manual sliding doors that do not stay latched open, so the door rolls shut on people getting out. Some say a new latch did not cure it.
- Steering. 159 complaints[6]. Owners describe a loose, vague feel that needs constant correction, plus noise, uneven tire wear and power steering that turned stiff.
- Electrical System. 132 complaints[7]. Owners describe a battery saver feature that did not turn off the interior lights, which left the battery dead. Some also describe stalling.
- Tires. 124 complaints[8].
- Speed Control. 111 complaints[9].
- Seat Belts. 98 complaints[10].
- Power Train. 89 complaints[11].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2004 Sienna is necessarily included.
- Tires › Temporary/Emergency Spare Tire (14V273), May 2014. About 419,520 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, parts separating. Dealers do the repair free of charge.[12]
- Power Train › Automatic Transmission (13V429), September 2013. About 614,722 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, reduced braking, the car rolling away. Dealers do the repair free of charge.[13]
- Engine And Engine Cooling (11V539), November 2011. About 420,326 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, steering problems, loss of power. Dealers do the repair free of charge.[14]
- Structure (10V160), April 2010. About 600,000 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, parts separating.[15]
- Equipment › Other › Labels (10V036), February 2010. About 153,418 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[16]
- Equipment › Other › Labels (09V234), June 2009. About 2,204 vehicles are potentially affected across every model and year the recall names. Dealers do the repair free of charge.[17]
- Vehicle Speed Control › Accelerator Pedal (09V023), January 2009. About 26,501 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[18]
- Structure › Body › Hatchback/Liftgate (08V244), June 2008. About 196,222 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury.[19]
- Seat Belts (05V327), July 2005. About 345,443 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury.[20]
- Fuel System, Gasoline › Storage › Tank Assembly (03V291), August 2003. About 34,437 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire.[21]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
Safety ratings
NHTSA lists these versions as not rated: 5 HB AWD/RWD[23].
Engine and size
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
How 2004 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 1998 | 294 | 2 |
| 1999 | 215 | 2 |
| 2000 | 363 | 1 |
| 2001 | 180 | 2 |
| 2002 | 181 | 1 |
| 2003 | 105 | 1 |
| 2004 | 2,062 | 10 |
| 2005 | 1,130 | 12 |
| 2006 | 1,017 | 11 |
| 2007 | 364 | 10 |
| 2008 | 429 | 9 |
| 2009 | 207 | 10 |
| 2010 | 172 | 8 |
| 2011 | 615 | 14 |
| 2012 | 247 | 9 |
| 2013 | 183 | 6 |
| 2014 | 163 | 6 |
| 2015 | 233 | 6 |
| 2016 | 76 | 5 |
| 2017 | 155 | 10 |
| 2018 | 72 | 7 |
| 2019 | 45 | 7 |
| 2020 | 38 | 2 |
| 2021 | 45 | 4 |
| 2022 | 21 | 4 |
| 2023 | 71 | 2 |
| 2024 | 69 | 3 |
| 2025 | 267 | 5 |
| 2026 | 17 | 0 |
NHTSA's counts for the Sienna show 2,062 complaints and 10 recalls for 2004[3]. Among the 29 model years listed, 28 have fewer complaints than 2004 and 0 have more[3]. The fewest complaints are for 2026 (17) and the most are for 2004 (2,062)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2004 Sienna?
The stories we read for this Sienna often involve sliding doors. The structure and latch groups together have the most complaints on file[2][5]. Steering and electrical issues follow behind[6][7]. These are unverified reports and are not adjusted for how many vans were sold[1]. If you are shopping for one, check that every door opens, latches and closes properly before you buy.
Frequently asked questions
- What are the most common problems with the 2004 Toyota Sienna?
- Owners point to the structure group first, with 962 complaints[2]. Latches, locks and linkages come next with 308[5]. The stories we read often involve sliding doors.
- Does the 2004 Toyota Sienna have recalls?
- Yes. The by-year fact lists 10 recalls for 2004[3]. See the Recalls section on this page for the full list.
- How many complaints are there for the 2004 Toyota Sienna?
- NHTSA has 2,062 owner complaints on file[1]. They are unverified and not adjusted for sales.
- What is the gas mileage of the 2004 Toyota Sienna?
- See the fuel economy section on this page for the EPA figures.
- Is 2004 the best year for the Toyota Sienna?
- See the by-year comparison section on this page to compare complaints and recalls across model years[3].
Keep exploring
Other model years of the Toyota Sienna
Compare all model years of the Toyota Sienna
Other Toyota models from 2004
Similar cars from 2004: minivans
Facts and sources
- NHTSA has 2,062 owner complaints on file for the 2004 Toyota Sienna (51 mention a crash, 8 a fire, 180 injuries, 2 deaths reported). NHTSA vehicle records
- 962 complaints name the structure component group (0 crashes, 1 fires, 95 injuries, median mileage at failure 79,750). NHTSA vehicle records
- Owner complaints and recalls for every Toyota Sienna model year (chart above). NHTSA recall database
- EPA rating for Sienna 2WD, 3.3L 6-cyl, Automatic 5-spd, Regular, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- 308 complaints name the latches/locks/linkages component group (0 crashes, 0 fires, 34 injuries, median mileage at failure 75,000). NHTSA vehicle records
- 159 complaints name the steering component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 81,000). NHTSA vehicle records
- 132 complaints name the electrical system component group (0 crashes, 5 fires, 4 injuries, median mileage at failure 81,000). NHTSA vehicle records
- 124 complaints name the tires component group (2 crashes, 0 fires, 0 injuries, median mileage at failure 19,000). NHTSA vehicle records
- 111 complaints name the speed control component group (26 crashes, 0 fires, 11 injuries, median mileage at failure 62,896). NHTSA vehicle records
- 98 complaints name the seat belts component group (1 crashes, 0 fires, 4 injuries, median mileage at failure 75,500). NHTSA vehicle records
- 89 complaints name the power train component group (4 crashes, 1 fires, 2 injuries, median mileage at failure 61,250). NHTSA vehicle records
- Recall 14V273, filed May 22, 2014: Tires › Temporary / Emergency Spare Tire. NHTSA recall database
- Recall 13V429, filed September 26, 2013: Power Train › Automatic Transmission. NHTSA recall database
- Recall 11V539, filed November 9, 2011: Engine And Engine Cooling. NHTSA recall database
- Recall 10V160, filed April 20, 2010: Structure. NHTSA recall database
- Recall 10V036, filed February 3, 2010: Equipment › Other › Labels. NHTSA recall database
- Recall 09V234, filed June 25, 2009: Equipment › Other › Labels. NHTSA recall database
- Recall 09V023, filed January 16, 2009: Vehicle Speed Control › Accelerator Pedal. NHTSA recall database
- Recall 08V244, filed June 3, 2008: Structure › Body › Hatchback / Liftgate. NHTSA recall database
- Recall 05V327, filed July 20, 2005: Seat Belts. NHTSA recall database
- Recall 03V291, filed August 12, 2003: Fuel System, Gasoline › Storage › Tank Assembly. NHTSA recall database
- EPA rating for Sienna 4WD, 3.3L 6-cyl, Automatic 5-spd, Regular, 4-Wheel or All-Wheel Drive: 16 city / 22 highway / 18 combined MPG; EPA estimated annual fuel cost $3,700. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 5 HB AWD/RWD: not rated. NHTSA vehicle records
- Transport Canada specifications via NHTSA vPIC, SIENNA AWD /LE/XLE: length 200 in, width 78 in, height 69 in, wheelbase 119 in, curb weight 4,365 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SIENNA FWD /CE/LE: length 200 in, width 78 in, height 69 in, wheelbase 119 in, curb weight 4,123 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov