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NHTSA has 134 owner complaints on file for the 2020 Volkswagen Atlas[1]. The by-year data also shows 11 recalls for this model year[2].

134owner complaints[1]
11recalls[2]
19–22MPG combined (EPA)[3]
5★NHTSA overall rating[4]

Most reported problems

Here are the complaint groups in the NHTSA reports, biggest first.

Recalls

Newest first. Each recall covers only certain vehicles, so not every 2020 Atlas is necessarily included.

Fuel economy

EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.

Version City / highway / combined MPG Annual fuel cost
Atlas Cross Sport, 2.0L 4-cyl turbo, Automatic (S8), Regular, Front-Wheel Drive[3] 21 / 24 / 22 $3,050
Atlas Cross Sport 4motion, 2.0L 4-cyl turbo, Automatic (S8), Regular, All-Wheel Drive[24] 18 / 23 / 20 $3,350
Atlas, 2.0L 4-cyl turbo, Automatic (S8), Regular, Front-Wheel Drive[25] 20 / 24 / 22 $3,050
Atlas, 3.6L 6-cyl, Automatic (S8), Regular, Front-Wheel Drive[26] 17 / 23 / 19 $3,550
Atlas Cross Sport, 3.6L 6-cyl, Automatic (S8), Regular, Front-Wheel Drive[27] 17 / 23 / 19 $3,550
Atlas Cross Sport 4motion, 3.6L 6-cyl, Automatic (S8), Regular, All-Wheel Drive[28] 16 / 22 / 19 $3,550
Atlas 4motion, 3.6L 6-cyl, Automatic (S8), Regular, All-Wheel Drive[29] 16 / 22 / 19 $3,550

Safety ratings

Version Overall Frontal Side Rollover Rollover risk
SUV AWD[4] 5 5 5 4 13.6%
SUV FWD[30] 5 5 5 4 15.9%
SUV AWD[31] 5 4 5 4 15.1%
SUV FWD[32] 5 4 5 4 16.9%

Engine and size

Horsepower is the rating listed for EPA test vehicles.

Engine Horsepower
2020 Volkswagen Atlas with 2.0L 4-cylinder[33] 235 hp
2020 Volkswagen Atlas with 3.6L 6-cylinder[34] 276 hp

These are Canadian-market specifications from Transport Canada, so US models can differ slightly.

Version Length Width Height Wheelbase Curb weight
ATLAS 4DR SUV 4MOTION 2.0L[35] 198 in 78 in 69 in 117 in 4,442 lb
ATLAS 4DR SUV 4MOTION 3.6L[36] 198 in 78 in 69 in 117 in 4,594 lb
ATLAS SPORT CROSS 4DR SUV 4MOTION 2.0L[37] 196 in 78 in 68 in 117 in 4,442 lb
ATLAS SPORT CROSS 4DR SUV 4MOTION 3.6L[38] 196 in 78 in 68 in 117 in 4,594 lb

How 2020 compares with other years

2018: 466 complaints, 17 recalls20182019: 482 complaints, 12 recalls20192020: 134 complaints, 11 recalls13420202021: 645 complaints, 17 recalls20212022: 258 complaints, 7 recalls20222023: 157 complaints, 6 recalls20232024: 275 complaints, 8 recalls20242025: 73 complaints, 5 recalls20252026: 11 complaints, 2 recalls2026
Owner complaints filed with NHTSA for each Atlas model year. The 2020 is highlighted[2].
Show the numbers
Model yearComplaintsRecalls
201846617
201948212
202013411
202164517
20222587
20231576
20242758
2025735
2026112

NHTSA's counts for the Atlas show 134 complaints and 11 recalls for 2020[2]. Among the 10 model years listed, 3 have fewer complaints than 2020 and 6 have more[2]. The fewest complaints are for 2027 (0) and the most are for 2021 (645)[2]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.

Should you buy a used 2020 Atlas?

The 2020 Atlas has a fair amount of owner complaints on file, 134 in all[1]. The biggest group is the electrical system[5]. Complaints are unverified reports and are not adjusted for sales. Check the recall section on this page, since this model year has 11 recalls[2]. Ask a dealer about open recall work before you buy.

Frequently asked questions

What are the most common problems with the 2020 Volkswagen Atlas?
The largest complaint group is the electrical system[5], followed by air bags[6]. See the problems section above for what owners describe.
Does the 2020 Volkswagen Atlas have recalls?
Yes. The by-year data shows 11 recalls[2]. They are listed in the Recalls section of this page.
How many complaints are filed for the 2020 Volkswagen Atlas?
NHTSA has 134 owner complaints on file[1].
What is the gas mileage of the 2020 Volkswagen Atlas?
See the fuel economy section on this page for the EPA figures.
Is the 2020 Volkswagen Atlas reliable?
Complaints and recalls both show up in the data[1][2]. Look at the problems and recalls sections to judge for yourself.

Keep exploring

Other model years of the Volkswagen Atlas

Compare all model years of the Volkswagen Atlas

Other Volkswagen models from 2020

All Volkswagen models

Similar cars from 2020: small suvs

All small suvs we cover

Facts and sources

  1. NHTSA has 134 owner complaints on file for the 2020 Volkswagen Atlas (3 mention a crash, 1 a fire, 1 injuries, 0 deaths reported). NHTSA vehicle records
  2. Owner complaints and recalls for every Volkswagen Atlas model year (chart above). NHTSA recall database
  3. EPA rating for Atlas Cross Sport, 2.0L 4-cyl turbo, Automatic (S8), Regular, Front-Wheel Drive: 21 city / 24 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
  4. NHTSA 5-Star Safety Ratings, SUV AWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 13.6%. NHTSA vehicle records
  5. 44 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 16,946). NHTSA vehicle records
  6. 31 complaints name the air bags component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 58,100). NHTSA vehicle records
  7. 29 complaints name the unknown or other component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  8. 22 complaints name the brakes component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  9. 22 complaints name the forward collision avoidance component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  10. 13 complaints name the steering component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  11. 12 complaints name the engine component group (1 crashes, 1 fires, 1 injuries). NHTSA vehicle records
  12. 7 complaints name the speed control component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  13. Recall 24V464, filed June 20, 2024: Air Bags › Sensor › Occupant Classification › Front Passenger. NHTSA recall database
  14. Recall 23V215, filed March 29, 2023: Air Bags › Sensor › Occupant Classification › Front Passenger. NHTSA recall database
  15. Recall 22V815, filed October 31, 2022: Tires › Pressure Monitoring And Regulating Systems. NHTSA recall database
  16. Recall 22V152, filed March 28, 2022: Air Bags › Side / Window. NHTSA recall database
  17. Recall 22V086, filed February 16, 2022: Equipment › Other › Labels. NHTSA recall database
  18. Recall 21V892, filed November 17, 2021: Air Bags › Air Bag / Restraint Control Module. NHTSA recall database
  19. Recall 21V026, filed January 27, 2021: Steering. NHTSA recall database
  20. Recall 20V712, filed November 17, 2020: Steering. NHTSA recall database
  21. Recall 20V702, filed November 13, 2020: Tires › Sidewall. NHTSA recall database
  22. Recall 20V504, filed August 26, 2020: Exterior Lighting › Headlights. NHTSA recall database
  23. Recall 20V505, filed August 26, 2020: Seats. NHTSA recall database
  24. EPA rating for Atlas Cross Sport 4motion, 2.0L 4-cyl turbo, Automatic (S8), Regular, All-Wheel Drive: 18 city / 23 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
  25. EPA rating for Atlas, 2.0L 4-cyl turbo, Automatic (S8), Regular, Front-Wheel Drive: 20 city / 24 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
  26. EPA rating for Atlas, 3.6L 6-cyl, Automatic (S8), Regular, Front-Wheel Drive: 17 city / 23 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
  27. EPA rating for Atlas Cross Sport, 3.6L 6-cyl, Automatic (S8), Regular, Front-Wheel Drive: 17 city / 23 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
  28. EPA rating for Atlas Cross Sport 4motion, 3.6L 6-cyl, Automatic (S8), Regular, All-Wheel Drive: 16 city / 22 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
  29. EPA rating for Atlas 4motion, 3.6L 6-cyl, Automatic (S8), Regular, All-Wheel Drive: 16 city / 22 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
  30. NHTSA 5-Star Safety Ratings, SUV FWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 15.9%. NHTSA vehicle records
  31. NHTSA 5-Star Safety Ratings, SUV AWD: overall 5 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 15.1%. NHTSA vehicle records
  32. NHTSA 5-Star Safety Ratings, SUV FWD: overall 5 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 16.9%. NHTSA vehicle records
  33. EPA Test Car List, 2020 Volkswagen Atlas with 2.0L 4-cylinder: rated 235 hp. www.epa.gov
  34. EPA Test Car List, 2020 Volkswagen Atlas with 3.6L 6-cylinder: rated 276 hp. www.epa.gov
  35. Transport Canada specifications via NHTSA vPIC, ATLAS 4DR SUV 4MOTION 2.0L: length 198 in, width 78 in, height 69 in, wheelbase 117 in, curb weight 4,442 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  36. Transport Canada specifications via NHTSA vPIC, ATLAS 4DR SUV 4MOTION 3.6L: length 198 in, width 78 in, height 69 in, wheelbase 117 in, curb weight 4,594 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  37. Transport Canada specifications via NHTSA vPIC, ATLAS SPORT CROSS 4DR SUV 4MOTION 2.0L: length 196 in, width 78 in, height 68 in, wheelbase 117 in, curb weight 4,442 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  38. Transport Canada specifications via NHTSA vPIC, ATLAS SPORT CROSS 4DR SUV 4MOTION 3.6L: length 196 in, width 78 in, height 68 in, wheelbase 117 in, curb weight 4,594 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.