NHTSA has 216 owner complaints on file for the 2004 Cadillac SRX[1]. The largest group names the electronic stability control, with 43 complaints[2].
Most reported problems
Owners filed complaints across several parts of this SUV, and here are the largest groups by complaint count.
- Electronic Stability Control. 43 complaints[2]. In the stories we read, owners describe a stability warning that keeps appearing, and the car braking or pulling to one side on its own. Some say the dealer could not find a fault.
- Electrical System. 36 complaints[5]. Owners describe the car shutting down while moving, dash lights and radio acting up, and keys that would not turn or come out. Others mention a fuel gauge that seemed to misread.
- Engine. 35 complaints[6]. Owners describe stalling on the road and power cutting out. Others report an exhaust pipe that got hot enough to burn a leg, and one story tells of a fire starting under the hood while parked. The group lists 1 fire[6].
- Power Train. 34 complaints[7]. Owners describe a transmission that failed without warning, a rear differential that whined and clucked, and wheels that locked up at speed.
- Brakes. 29 complaints[8]. This group lists 5 crashes[8].
- Steering. 25 complaints[9]. This group lists 3 crashes[9].
- Speed Control. 17 complaints[10]. This group lists 7 crashes[10].
- Unknown Or Other. 15 complaints[11].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2004 SRX is necessarily included.
- Electrical System › Ignition (14V394), July 2014. About 554,328 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[12]
- Power Train › Automatic Transmission (08V527), October 2008. About 17,301 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[13]
- Vehicle Speed Control › Accelerator Pedal (05V046), February 2005. About 19,924 vehicles are potentially affected across every model and year the recall names. The recall names these risks: reduced braking.[14]
- Air Bags (05V024), January 2005. About 87,000 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury, an air bag that may not work as intended. Dealers do the repair free of charge.[15]
- Steering › Linkages (04V273), June 2004. About 41,928 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, reduced braking, parts separating.[16]
- Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module (04V151), March 2004. About 11,375 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, reduced braking.[17]
- Seats (03V346), September 2003. About 6,771 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury.[18]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| SRX 2WD, 3.6L 6-cyl, Automatic 5-spd, Premium, Rear-Wheel Drive[4] | 15 / 21 / 17 | $4,850 |
| SRX 2WD, 4.6L 8-cyl, Automatic 5-spd, Premium, Rear-Wheel Drive[19] | 14 / 19 / 16 | $5,150 |
| SRX AWD, 3.6L 6-cyl, Automatic 5-spd, Premium, 4-Wheel or All-Wheel Drive[20] | 14 / 21 / 17 | $4,850 |
| SRX AWD, 4.6L 8-cyl, Automatic 5-spd, Premium, 4-Wheel or All-Wheel Drive[21] | 13 / 19 / 15 | $5,500 |
Safety ratings
NHTSA lists these versions as not rated: 4 DR None[22].
Engine and size
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
How 2004 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2004 | 216 | 7 |
| 2005 | 122 | 3 |
| 2006 | 68 | 3 |
| 2007 | 52 | 1 |
| 2008 | 47 | 0 |
| 2009 | 27 | 0 |
| 2010 | 474 | 6 |
| 2011 | 447 | 7 |
| 2012 | 417 | 3 |
| 2013 | 393 | 5 |
| 2014 | 390 | 2 |
| 2015 | 443 | 4 |
| 2016 | 168 | 2 |
NHTSA's counts for the SRX show 216 complaints and 7 recalls for 2004[3]. Among the 13 model years listed, 6 have fewer complaints than 2004 and 6 have more[3]. The fewest complaints are for 2009 (27) and the most are for 2010 (474)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2004 SRX?
The 2004 SRX has a sizable complaint record, with 216 reports on file[1]. Stability control, electrical and engine reports lead the list[2][5][6]. Some of the stories describe sudden loss of power or braking, so they deserve attention. These are unverified owner reports and are not adjusted for sales, so they show patterns rather than proof. If you are shopping for one, ask for service records and have a mechanic check these areas first.
Frequently asked questions
- What problems are reported with the 2004 Cadillac SRX?
- The biggest group is the electronic stability control, with 43 complaints[2]. The electrical system follows with 36[5] and the engine with 35[6].
- How many complaints does the 2004 Cadillac SRX have?
- NHTSA has 216 owner complaints on file[1].
- Does the 2004 Cadillac SRX have recalls?
- Yes. The by-year data shows 7 recalls[3]. See the Recalls section on this page for the list.
- Is the 2004 Cadillac SRX reliable?
- The record is mixed. There are 216 complaints on file[1], led by stability control, electrical and engine reports[2][5][6]. Check service history before buying.
- What is the gas mileage of the 2004 Cadillac SRX?
- See the fuel economy section on this page for the EPA figures.
Keep exploring
Other model years of the Cadillac SRX
Compare all model years of the Cadillac SRX
Other Cadillac models from 2004
Similar cars from 2004: suvs
Facts and sources
- NHTSA has 216 owner complaints on file for the 2004 Cadillac SRX (16 mention a crash, 2 a fire, 17 injuries, 0 deaths reported). NHTSA vehicle records
- 43 complaints name the electronic stability control (esc) component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 75,662). NHTSA vehicle records
- Owner complaints and recalls for every Cadillac SRX model year (chart above). NHTSA recall database
- EPA rating for SRX 2WD, 3.6L 6-cyl, Automatic 5-spd, Premium, Rear-Wheel Drive: 15 city / 21 highway / 17 combined MPG; EPA estimated annual fuel cost $4,850. EPA / DOE fueleconomy.gov
- 36 complaints name the electrical system component group (1 crashes, 0 fires, 1 injuries, median mileage at failure 67,644). NHTSA vehicle records
- 35 complaints name the engine component group (0 crashes, 1 fires, 10 injuries, median mileage at failure 52,700). NHTSA vehicle records
- 34 complaints name the power train component group (2 crashes, 0 fires, 1 injuries, median mileage at failure 84,450). NHTSA vehicle records
- 29 complaints name the brakes component group (5 crashes, 1 fires, 2 injuries, median mileage at failure 75,000). NHTSA vehicle records
- 25 complaints name the steering component group (3 crashes, 1 fires, 2 injuries, median mileage at failure 60,000). NHTSA vehicle records
- 17 complaints name the speed control component group (7 crashes, 0 fires, 1 injuries, median mileage at failure 46,500). NHTSA vehicle records
- 15 complaints name the unknown or other component group (1 crashes, 0 fires, 2 injuries, median mileage at failure 122,000). NHTSA vehicle records
- Recall 14V394, filed July 2, 2014: Electrical System › Ignition. NHTSA recall database
- Recall 08V527, filed October 9, 2008: Power Train › Automatic Transmission. NHTSA recall database
- Recall 05V046, filed February 9, 2005: Vehicle Speed Control › Accelerator Pedal. NHTSA recall database
- Recall 05V024, filed January 20, 2005: Air Bags. NHTSA recall database
- Recall 04V273, filed June 9, 2004: Steering › Linkages. NHTSA recall database
- Recall 04V151, filed March 29, 2004: Service Brakes, Hydraulic › Antilock / Traction Control / Electronic Limited Slip › Control Unit / Module . NHTSA recall database
- Recall 03V346, filed September 29, 2003: Seats. NHTSA recall database
- EPA rating for SRX 2WD, 4.6L 8-cyl, Automatic 5-spd, Premium, Rear-Wheel Drive: 14 city / 19 highway / 16 combined MPG; EPA estimated annual fuel cost $5,150. EPA / DOE fueleconomy.gov
- EPA rating for SRX AWD, 3.6L 6-cyl, Automatic 5-spd, Premium, 4-Wheel or All-Wheel Drive: 14 city / 21 highway / 17 combined MPG; EPA estimated annual fuel cost $4,850. EPA / DOE fueleconomy.gov
- EPA rating for SRX AWD, 4.6L 8-cyl, Automatic 5-spd, Premium, 4-Wheel or All-Wheel Drive: 13 city / 19 highway / 15 combined MPG; EPA estimated annual fuel cost $5,500. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, 4 DR None: not rated. NHTSA vehicle records
- Transport Canada specifications via NHTSA vPIC, SRX 4DR SUV RWD V6: length 195 in, width 72 in, height 68 in, wheelbase 117 in, curb weight 4,165 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SRX 4DR SUV RWD V8: length 195 in, width 72 in, height 68 in, wheelbase 117 in, curb weight 4,301 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov