Home › Cadillac › SRX › 2011
2011 Cadillac SRX: problems, recalls and fuel economy
The 2011 Cadillac SRX has 447 owner complaints on file with NHTSA, and exterior lighting is the largest group[1][2]. It also has 7 recalls, including two for the rear suspension toe link[3][4][5].
Most reported problems
NHTSA lists 447 owner complaints for the 2011 Cadillac SRX[1]. Of those, 17 mention a crash, 1 mentions a fire and 21 mention injuries[1]. No deaths are reported[1]. These are unverified owner reports, and one complaint can name several components. Counts are not adjusted for sales.
| Component group | Complaints | Median mileage at failure |
|---|---|---|
| Exterior lighting[2] | 198 | 80,000 |
| Suspension[7] | 63 | 105,500 |
| Electrical system[8] | 40 | 62,764 |
| Brakes[9] | 40 | 72,000 |
| Power train[10] | 36 | 42,000 |
| Engine[11] | 28 | 82,141 |
| Structure[12] | 26 | 50,000 |
Exterior lighting. This is the biggest group by a wide margin. In a sample of 12 complaint texts we read, 7 describe dim low beam headlights and 5 describe moisture inside the headlight assembly[2].
Suspension. In a sample of 12 texts, 4 describe noise or bouncing over bumps and 3 describe a "service rear axle" warning light[7]. Suspension complaints include 3 crashes and 2 injuries[7].
Electrical system. In a sample of 12 texts, 4 describe water getting in and damaging parts such as the rear liftgate motor[8]. Owners in those texts link the water to the sunroof[8].
Brakes. In a sample of 12 texts, 6 describe the brake pedal sinking toward the floor, and 3 describe the pedal sinking after a bump in the road[9].
The samples are small. Treat these themes as things owners describe, not as a measure of how often they happen.
Recalls
NHTSA lists 7 recalls for this model year[3]. Newest first:
- Rear toe link (21V473, June 2021). About 380,498 vehicles[4] may be affected. The toe link adjuster may not have been tightened properly, so the link could come loose and separate. That could cause a loss of control and raise the crash risk. Dealers replace the adjustable link with a non-adjustable one for free. Owners are told not to drive the car if certain warning lights or odd steering behavior appear[4].
- Rear toe adjuster (14V571, September 2014). About 290,241 vehicles[5]. The jam nut on the rear toe adjuster link may not be tightened enough. The car can sway or wander at highway speeds, and the link can eventually fail and suddenly change the alignment. That could cause a loss of control. Dealers check the torque and replace parts if they find damage or a loose link, free of charge. The recall began November 11, 2014[5].
- Front seat height bolt (14V447, July 2014). About 414,333 vehicles[13]. On cars with power height adjustable front seats, the bolt that holds the adjuster may fall out. The seat can drop suddenly to its lowest position, which could distract the driver and raise the crash risk. Dealers replace the bolts for free. The recall began December 26, 2014[13].
- Shift cable (11V595, December 2011). About 8,789 vehicles[14]. The transmission shift cable may have been installed wrong and could come out of its bracket. The driver might not be able to shift out of gear, or the shifter might show Park when the car is not in Park, so the car could roll away. Dealers route and seat the cable correctly for free[14].
- Side roof-rail airbag (11V308, June 2011). About 47,401 vehicles[15]. The airbag system can turn off the right side roof-rail airbag when the front passenger seat is empty. A right rear passenger might not be protected in some frontal and side crashes. Dealers reprogram the sensing module for free[15].
- Climate control software (11V149, March 2011). About 10,179 vehicles[16]. The climate control module software may stop the driver from adjusting heating, cooling and ventilation. If that affects the defroster, visibility could drop and a crash could result. Dealers reprogram the module for free. The recall began March 11, 2011[16].
- Seat belt buckle (10V623, December 2010). About 97,843 vehicles[17]. A front seat belt buckle anchor may break and separate in a crash, so the belt might not restrain the occupant as designed. Dealers modify the buckles as needed, free of charge[17].
Fuel economy
EPA lists three versions of the 2011 SRX:
| Version | City / Highway / Combined MPG | Annual fuel cost | Fuel |
|---|---|---|---|
| 3.0L, front-wheel drive[6] | 18 / 24 / 20 | $3,350 | Regular |
| 3.0L, all-wheel drive[18] | 17 / 22 / 19 | $3,550 | Regular |
| 2.8L turbo, all-wheel drive[19] | 16 / 22 / 18 | $4,550 | Premium |
The annual costs are EPA estimates and use EPA's current fuel price assumptions, not prices from when the car was new. The 2.8L turbo uses premium fuel and has the highest estimated cost[19].
Safety ratings
In NHTSA's 5-Star Safety Ratings, the all-wheel-drive SRX gets 4 stars for rollover, with a rollover risk of 16.4%[20]. The front-wheel-drive version also gets 4 stars, with a risk of 17.9%[21].
Engine and size
EPA lists a 2.8L 6-cylinder engine rated at 300 hp[22] and a 3.0L 6-cylinder engine rated at 265 hp[23].
Dimensions below are Canadian-market specifications from Transport Canada and can differ slightly from US models.
How 2011 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2004 | 216 | 7 |
| 2005 | 122 | 3 |
| 2006 | 68 | 3 |
| 2007 | 52 | 1 |
| 2008 | 47 | 0 |
| 2009 | 27 | 0 |
| 2010 | 474 | 6 |
| 2011 | 447 | 7 |
| 2012 | 417 | 3 |
| 2013 | 393 | 5 |
| 2014 | 390 | 2 |
| 2015 | 443 | 4 |
| 2016 | 168 | 2 |
NHTSA counts for each SRX model year[3]:
- 2010: 474 complaints, 6 recalls
- 2011: 447 complaints, 7 recalls
- 2012: 417 complaints, 3 recalls
- 2013: 393 complaints, 5 recalls
- 2014: 390 complaints, 2 recalls
- 2015: 443 complaints, 4 recalls
- 2016: 168 complaints, 2 recalls
Of the model years listed from 2004 to 2016, 2011 has the second highest complaint count, behind 2010. It ties 2004 for the most recalls, with 7 each[3]. Counts are not adjusted for how many cars were sold, so they show what was reported, not how likely a problem is.
Should you buy a used 2011 SRX?
This model year has 447 complaints and 7 recalls behind it[1][3]. If you are shopping, ask for proof that the rear toe link recalls 21V473 and 14V571 were done, since they involve a possible loss of control[4][5]. Test drive at night to judge the headlights, which are the most complained about part[2]. Watch for a "service rear axle" message, check how the brake pedal feels and look for signs of water around the rear liftgate, since owners describe these in the samples we read[7][9][8]. Expect annual fuel costs of $3,350 to $4,550 by EPA estimate, depending on version[6][18][19].
Frequently asked questions
- What are the most common problems with the 2011 Cadillac SRX?
- Exterior lighting has the most NHTSA complaints at 198 of 447, followed by suspension at 63[1][2][7]. In the complaint samples we read, owners describe dim headlights and moisture in the headlight assembly[2].
- Does the 2011 Cadillac SRX have recalls?
- Yes. NHTSA lists 7 recalls, including two for the rear suspension toe link, 21V473 and 14V571[3][4][5].
- What is the gas mileage of a 2011 Cadillac SRX?
- EPA rates it at 20 MPG combined for 3.0L front-wheel drive, 19 for 3.0L all-wheel drive and 18 for the 2.8L turbo[6][18][19].
- Is the 2011 Cadillac SRX a bad year?
- It has the second highest complaint count of the 2004 to 2016 model years, behind 2010, and ties 2004 for most recalls[3]. Counts are not adjusted for sales.
Facts and sources
- NHTSA has 447 owner complaints on file for the 2011 Cadillac SRX (17 mention a crash, 1 a fire, 21 injuries, 0 deaths reported). NHTSA vehicle records
- 198 complaints name the exterior lighting component group (1 crashes, 0 fires, 1 injuries, median mileage at failure 80,000). NHTSA vehicle records
- Owner complaints and recalls for every Cadillac SRX model year (chart above). NHTSA recall database
- Recall 21V473, filed June 24, 2021: Suspension › Rear. NHTSA recall database
- Recall 14V571, filed September 19, 2014: Suspension › Rear. NHTSA recall database
- EPA rating for SRX 2WD, 3.0L 6-cyl, Automatic (S6), Regular, Front-Wheel Drive: 18 city / 24 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- 63 complaints name the suspension component group (3 crashes, 0 fires, 2 injuries, median mileage at failure 105,500). NHTSA vehicle records
- 40 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 62,764). NHTSA vehicle records
- 40 complaints name the brakes component group (1 crashes, 0 fires, 2 injuries, median mileage at failure 72,000). NHTSA vehicle records
- 36 complaints name the power train component group (1 crashes, 0 fires, 2 injuries, median mileage at failure 42,000). NHTSA vehicle records
- 28 complaints name the engine component group (0 crashes, 1 fires, 0 injuries, median mileage at failure 82,141). NHTSA vehicle records
- 26 complaints name the structure component group (2 crashes, 0 fires, 4 injuries, median mileage at failure 50,000). NHTSA vehicle records
- Recall 14V447, filed July 23, 2014: Seats › Front Assembly › Power Adjust. NHTSA recall database
- Recall 11V595, filed December 20, 2011: Power Train › Automatic Transmission. NHTSA recall database
- Recall 11V308, filed June 3, 2011: Air Bags › Side / Window. NHTSA recall database
- Recall 11V149, filed March 4, 2011: Visibility › Defroster / Defogger / Hvac System › Windshield › Electrical Heating Element. NHTSA recall database
- Recall 10V623, filed December 15, 2010: Seat Belts › Front › Buckle Assembly. NHTSA recall database
- EPA rating for SRX AWD, 3.0L 6-cyl, Automatic (S6), Regular, All-Wheel Drive: 17 city / 22 highway / 19 combined MPG; EPA estimated annual fuel cost $3,550. EPA / DOE fueleconomy.gov
- EPA rating for SRX AWD, 2.8L 6-cyl turbo, Automatic (S6), Premium, All-Wheel Drive: 16 city / 22 highway / 18 combined MPG; EPA estimated annual fuel cost $4,550. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV AWD: rollover 4 stars; rollover risk 16.4%. NHTSA vehicle records
- NHTSA 5-Star Safety Ratings, SUV FWD: rollover 4 stars; rollover risk 17.9%. NHTSA vehicle records
- EPA Test Car List, 2011 Cadillac SRX with 2.8L 6-cylinder: rated 300 hp. www.epa.gov
- EPA Test Car List, 2011 Cadillac SRX with 3.0L 6-cylinder: rated 265 hp. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, SRX 4DR CUV AWD: length 190 in, width 75 in, height 66 in, wheelbase 111 in, curb weight 4,367 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, SRX 4DR CUV FWD: length 190 in, width 75 in, height 66 in, wheelbase 111 in, curb weight 4,204 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov