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2014 Nissan Murano: problems, recalls and fuel economy
NHTSA has 145 owner complaints on file for the 2014 Nissan Murano[1]. It also has one recall, for a power steering hose clamp that could let fluid leak and raise the risk of fire[2].
Most reported problems
Owners filed 145 complaints with NHTSA[1]. Six mention a crash, none mention a fire, 13 mention injuries and one reports a death[1]. These are unverified owner reports, and one complaint can name more than one component group.
| Component group | Complaints | Median miles at failure |
|---|---|---|
| Unknown or other[6] | 39 | 53,000 |
| Power train[7] | 31 | 95,500 |
| Steering[8] | 23 | 52,200 |
| Visibility/wiper[9] | 20 | 50,000 |
| Air bags[10] | 11 | 27,648 |
| Structure[11] | 10 | 40,545 |
| Electrical system[12] | 8 | 57,586 |
| Engine[13] | 8 | 125,600 |
The biggest group, unknown or other, does not tell us what went wrong. Here is what owners describe in the four named groups we looked at more closely. We read a small sample of complaint texts for each, so treat the counts as a flavor, not a measure of how often a problem happens.
Power train. In a sample of 12 complaints we read, all 12 describe transmission trouble[7]. Nine describe the car losing power or the transmission failing while driving. Three describe slipping or dropping gears. Two describe trouble coming back after a transmission replacement. None of the 31 power train complaints mention a crash or an injury[7].
Visibility. In a sample of 12 complaints, 11 describe a sun visor that will not stay up and drops into the driver's view[9]. Several describe the repair cost falling on the owner or being only partly covered.
Steering. In a sample of 12 complaints, nine describe waiting on the repair for recall 17V184 because parts were not available or an order was not placed[8][2]. Three describe steering that became hard or failed while driving. The group includes 1 crash and 1 injury[8].
Air bags. In a sample of 11 complaints, nine describe a passenger seat air bag warning light, usually tied to the seat's occupant sensor, and a costly seat repair[10]. Some of the sample texts are repeats or copies of each other. The group includes 2 crashes and 2 injuries[10].
Structure, electrical and engine groups each have 10 or fewer complaints[11][12][13]. Engine complaints have the highest median mileage at 125,600[13].
Recalls
NHTSA lists one recall for this model year[3].
- Power steering hose (17V184). Announced March 16, 2017, covering 56,766 vehicles[2]. It applies to 2013 and 2014 Murano and Murano Cross Cabriolet[2]. The clamp may not hold the power steering hose well enough, so the hose could come off and leak fluid[2]. If that fluid reaches a hot engine or exhaust part, the risk of fire goes up[2]. Nissan said dealers would install a high pressure hose kit free of charge, and the recall began May 10, 2017[2]. Owners can call Nissan customer service at 1-800-647-7261[2].
Fuel economy
The EPA rates three versions of the 2014 Murano, all with a 3.5L 6-cylinder engine and an automatic with variable gear ratios[14][4][15].
| Version | City / highway / combined MPG | Fuel | Annual fuel cost |
|---|---|---|---|
| Murano FWD[4] | 18 / 24 / 20 | Regular | $3,350 |
| Murano AWD[15] | 18 / 23 / 20 | Regular | $3,350 |
| Murano CrossCabriolet AWD[14] | 17 / 22 / 19 | Premium | $4,350 |
The annual cost uses EPA's current fuel price assumptions, not the price when the car was new.
Safety ratings
NHTSA's 5-Star ratings are the same for both drive types in the stars: 4 overall, 4 frontal, 5 side and 4 rollover[5][16].
Engine and size
The EPA lists the 2014 Murano with a 3.5L 6-cylinder engine rated 265 hp[17]. The dimensions below are Canadian-market specifications and can differ slightly from US models.
How 2014 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2003 | 800 | 6 |
| 2004 | 678 | 4 |
| 2005 | 987 | 6 |
| 2006 | 803 | 4 |
| 2007 | 676 | 2 |
| 2009 | 635 | 4 |
| 2010 | 193 | 0 |
| 2011 | 148 | 0 |
| 2012 | 135 | 1 |
| 2013 | 74 | 1 |
| 2014 | 145 | 1 |
| 2015 | 204 | 6 |
| 2016 | 108 | 6 |
| 2017 | 107 | 3 |
| 2018 | 113 | 2 |
| 2019 | 43 | 1 |
| 2020 | 45 | 2 |
| 2021 | 17 | 0 |
| 2022 | 6 | 0 |
| 2023 | 8 | 0 |
| 2024 | 5 | 1 |
| 2025 | 25 | 2 |
| 2026 | 4 | 0 |
The 2014 model year has 145 complaints and 1 recall[3]. Counts are not adjusted for sales, so read this as a rough guide.
- Complaints: 2015 has 204, 2010 has 193 and 2011 has 148, all more than 2014[3]. The 2003 to 2009 years listed each have 635 or more[3]. Model years 2012 (135), 2016 (108), 2017 (107) and 2018 (113) have fewer, and 2013 has the fewest of that group at 74[3].
- Recalls: 2012 and 2013 also have 1[3]. The 2015 and 2016 years have 6 each, while 2010 and 2011 have none, among the years nearest to 2014[3].
Should you buy a used 2014 Murano?
The record is mixed. The recall is a fire risk if the hose clamp fails, so a buyer should ask a Nissan dealer whether it was done on the exact car[2]. In the sample we read, transmission trouble was the clear theme in power train complaints, with a median of 95,500 miles at failure across 31 complaints[7]. Sun visors that drop and an air bag warning light tied to the passenger seat also show up in the samples[9][10].
Frequently asked questions
- Does the 2014 Nissan Murano have any recalls?
- NHTSA lists one, recall 17V184, for a power steering hose clamp that may let the hose leak fluid and raise fire risk. Dealers install a hose kit free[2][3].
- What problems do 2014 Murano owners report?
- NHTSA has 145 complaints[1]. The named groups with the most are power train with 31 and steering with 23[7][8]. In the samples we read, owners describe transmission trouble, drooping sun visors and passenger air bag warning lights[7][9][10].
Facts and sources
- NHTSA has 145 owner complaints on file for the 2014 Nissan Murano (6 mention a crash, 0 a fire, 13 injuries, 1 deaths reported). NHTSA vehicle records
- Recall 17V184, filed March 16, 2017: Steering › Hydraulic Power Assist › Hose, Piping, And Connections. NHTSA recall database
- Owner complaints and recalls for every Nissan Murano model year (chart above). NHTSA recall database
- EPA rating for Murano FWD, 3.5L 6-cyl, Automatic (variable gear ratios), Regular, Front-Wheel Drive: 18 city / 24 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV AWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 18.5%. NHTSA vehicle records
- 39 complaints name the unknown or other component group (0 crashes, 0 fires, 1 injuries, median mileage at failure 53,000). NHTSA vehicle records
- 31 complaints name the power train component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 95,500). NHTSA vehicle records
- 23 complaints name the steering component group (1 crashes, 0 fires, 1 injuries, median mileage at failure 52,200). NHTSA vehicle records
- 20 complaints name the visibility/wiper component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 50,000). NHTSA vehicle records
- 11 complaints name the air bags component group (2 crashes, 0 fires, 2 injuries, median mileage at failure 27,648). NHTSA vehicle records
- 10 complaints name the structure component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 40,545). NHTSA vehicle records
- 8 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 57,586). NHTSA vehicle records
- 8 complaints name the engine component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 125,600). NHTSA vehicle records
- EPA rating for Murano CrossCabriolet, 3.5L 6-cyl, Automatic (variable gear ratios), Premium, All-Wheel Drive: 17 city / 22 highway / 19 combined MPG; EPA estimated annual fuel cost $4,350. EPA / DOE fueleconomy.gov
- EPA rating for Murano AWD, 3.5L 6-cyl, Automatic (variable gear ratios), Regular, All-Wheel Drive: 18 city / 23 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, SUV FWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 17.9%. NHTSA vehicle records
- EPA Test Car List, 2014 Nissan Murano with 3.5L 6-cylinder: rated 265 hp. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, MURANO 4 DR SUV S AWD: length 190 in, width 74 in, height 68 in, wheelbase 111 in, curb weight 4,026 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, MURANO 4 DR SUV SV AWD/SL AWD/PLATINUM AWD: length 190 in, width 74 in, height 68 in, wheelbase 111 in, curb weight 4,169 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov