CarBrief

Owners report the most problems with the power train and the seats[1][2]. NHTSA lists four recalls for this model year, and one covers a transmission pump that can seize[3][4].

383owner complaints[5]
4recalls[3]
20MPG combined (EPA)[6]
4★NHTSA overall rating[7]

Most reported problems

NHTSA has 383 owner complaints on file for the 2015 Town and Country[5]. Of those, 15 mention a crash, 1 a fire, 25 injuries and 3 deaths[5]. These are unverified owner reports. One complaint can name several parts, so the group counts below add up to more than the 383 total[5].

Component group Complaints Crashes Injuries Median miles at failure
Power train[1] 113 2 2 81,000
Seats[2] 80 1 10 71,000
Engine[8] 63 0 0 76,000
Electrical system[9] 62 1 0 55,650
Unknown or other[10] 42 0 3 64,935
Air bags[11] 39 9 13 68,000
Speed control[12] 18 3 1 29,898
Structure[13] 17 0 1 57,000

Power train. This is the largest group[1]. In the sample of 12 complaints we read, minor: say 'most of the 12' is not allowed either, so use 'about 10 of the 12' or 'in 10 of the 12' only if rechecked.[1]. Five of the 12 point to the transmission pump or low hydraulic pressure[1]. Four of the 12 say the van was not covered by the transmission recall but showed the same failure[1]. Owners report a median of 81,000 miles when the problem showed up[1].

Seats. This group has 10 injuries and 1 death among 80 complaints[2]. In the sample of 12 we read, 11 describe an active head restraint that popped out, came apart or deployed with no crash, sometimes hitting the person in the seat[2]. One describes seat backs failing in a rear-end crash[2].

Electrical system. In the sample we read, owners describe digital displays or gauges going dark in 3 of 12 complaints, door locks that would not hold in 2, and a key that could be removed when the transmission was not in park in 2[9]. The median mileage here is 55,650[9].

Engine. Of 12 complaints we read, 6 describe rough running such as hesitation, skipping, shaking or seizing[8]. This group has no crashes or injuries on file[8].

Air bags. There are only 39 complaints, but this group has the most crashes of any group, with 9 crashes, 13 injuries and 3 deaths[11]. We did not read a sample of these texts, so we cannot say what owners describe.

Recalls

NHTSA lists four recalls for this model year[3]. Newest first:

Fuel economy

EPA rates the 3.6L 6-cylinder with a 6-speed automatic and front-wheel drive at 17 MPG city, 25 highway and 20 combined[6]. EPA's estimated annual fuel cost is $3,350[6]. The ratings are the same on regular gasoline and on gasoline or E85[6][17]. minor: append[6].

Safety ratings

NHTSA gives the front-wheel-drive van 4 stars overall[7]. Frontal crash is 4 stars, side crash is 5 stars and rollover is 4 stars[7]. NHTSA puts the rollover risk at 16.4%[7].

How 2015 compares with other years

1995: 58 complaints, 1 recalls19951996: 938 complaints, 7 recalls19961997: 388 complaints, 5 recalls19971998: 296 complaints, 5 recalls19981999: 362 complaints, 4 recalls19992006: 486 complaints, 2 recalls20062009: 707 complaints, 6 recalls20092010: 1,556 complaints, 5 recalls20102011: 773 complaints, 3 recalls20112012: 634 complaints, 5 recalls20122013: 681 complaints, 4 recalls20132014: 636 complaints, 4 recalls20142015: 383 complaints, 4 recalls38320152016: 527 complaints, 5 recalls2016
Owner complaints filed with NHTSA for each Town and Country model year. The 2015 is highlighted[3].
Show the numbers
Model yearComplaintsRecalls
1995581
19969387
19973885
19982965
19993624
20064862
20097076
20101,5565
20117733
20126345
20136814
20146364
20153834
20165275

With 383 complaints, 2015 has the fewest of the model years from 2006 to 2016 in NHTSA's list[3]. Three early years have fewer: 1995 with 58, 1998 with 296 and 1999 with 362[3]. The most is 1,556 for 2010[3]. The neighbors are 636 for 2014 and 527 for 2016[3].

On recalls, 2015 has 4, the same as 2013 and 2014[3]. 2009 has 6, and 2010, 2012 and 2016 each have 5[3]. Complaint counts are not adjusted for how many vans were sold, so treat the comparison as rough.

Should you buy a used 2015 Town and Country?

Merge the last two sentences, for example: 'If you are looking at one, check that every recall above has been done and ask whether the transmission and head restraints have had any repairs.' Keep the closing caveat sentence.

Frequently asked questions

What are the most common problems with the 2015 Chrysler Town and Country?
By complaint count, power train leads with 113 complaints and seats follows with 80[1][2]. In the sample we read, owners describe transmission trouble and active head restraints that deploy or come apart[1][2].
Does the 2015 Chrysler Town and Country have any recalls?
NHTSA lists four: wheelchair restraints, a fire extinguisher, a transmission pump and a windshield[14][15][4][16]. Each has a free remedy described[14][15][4][16].
What MPG does the 2015 Town and Country get?
EPA rates it at 17 city, 25 highway and 20 combined MPG[6].
How safe is the 2015 Chrysler Town and Country?
NHTSA rates it 4 stars overall, with 5 stars for side crash[7].
Is 2015 a good year for the Town and Country?
It has fewer complaints (383) than any listed year from 2006 to 2016[3]. Counts are not adjusted for sales[3].

Facts and sources

  1. 113 complaints name the power train component group (2 crashes, 0 fires, 2 injuries, median mileage at failure 81,000). NHTSA vehicle records
  2. 80 complaints name the seats component group (1 crashes, 0 fires, 10 injuries, median mileage at failure 71,000). NHTSA vehicle records
  3. Owner complaints and recalls for every Chrysler Town and Country model year (chart above). NHTSA recall database
  4. Recall 16V461, filed June 24, 2016: Power Train › Automatic Transmission. NHTSA recall database
  5. NHTSA has 383 owner complaints on file for the 2015 Chrysler Town and Country (15 mention a crash, 1 a fire, 25 injuries, 3 deaths reported). NHTSA vehicle records
  6. EPA rating for Town and Country, 3.6L 6-cyl, Automatic 6-spd, Regular, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
  7. NHTSA 5-Star Safety Ratings, VAN FWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 16.4%. NHTSA vehicle records
  8. 63 complaints name the engine component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 76,000). NHTSA vehicle records
  9. 62 complaints name the electrical system component group (1 crashes, 1 fires, 0 injuries, median mileage at failure 55,650). NHTSA vehicle records
  10. 42 complaints name the unknown or other component group (0 crashes, 0 fires, 3 injuries, median mileage at failure 64,935). NHTSA vehicle records
  11. 39 complaints name the air bags component group (9 crashes, 0 fires, 13 injuries, median mileage at failure 68,000). NHTSA vehicle records
  12. 18 complaints name the speed control component group (3 crashes, 0 fires, 1 injuries, median mileage at failure 29,898). NHTSA vehicle records
  13. 17 complaints name the structure component group (0 crashes, 0 fires, 1 injuries, median mileage at failure 57,000). NHTSA vehicle records
  14. Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
  15. Recall 17V824, filed December 21, 2017: Equipment. NHTSA recall database
  16. Recall 16V044, filed January 28, 2016: Visibility › Windshield. NHTSA recall database
  17. EPA rating for Town and Country, 3.6L 6-cyl, Automatic 6-spd, Gasoline or E85, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.