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2012 Chrysler Town and Country: problems, recalls and fuel economy
NHTSA has 634 owner complaints on file for the 2012 Chrysler Town and Country[1]. The electrical system is named most often, in 395 of them[2].
Most reported problems
Here are the complaint groups owners name most, biggest first.
- Electrical System. 395 complaints[2]. Owners describe the van losing power while moving, headlights switching off by themselves, and a power module blamed by a shop. Some write about a van that will not start with a drained battery, a blind spot warning that stays on after it fails, and power doors that close without sensing a hand. One story mentions smoke from a door panel.
- Engine. 104 complaints[6]. In the stories we read, owners describe stalling when coming to a stop, a rough vibration at a light, and a van that lunged forward while stopped. One owner was told a cylinder head was leaking.
- Unknown Or Other. 58 complaints[7]. These reports do not fit a named component group.
- Fuel/Propulsion System. 56 complaints[8]. Owners describe a van that cuts out while driving, slow or repeated cranking before it starts, and a shop pointing to the fuel pump or the power module. One owner reports a fuel line damaged by a rodent.
- Power Train. 36 complaints[9]. Owners describe a hard bang when shifting from reverse to drive, a transmission that holds gears too long, and sudden speed changes without warning.
- Structure. 33 complaints[10].
- Brakes. 23 complaints[11].
- Air Bags. 18 complaints[12].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2012 Town and Country is necessarily included.
- Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor (25V876), December 2025. About 86 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.[13]
- Electrical System (14V234), May 2014. About 644,757 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire. Dealers do the repair free of charge.[14]
- Equipment (12V191), May 2012. About 471 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.[15]
- Suspension › Rear (12V141), April 2012. About 289 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[16]
- Engine And Engine Cooling (11V487), September 2011. About 667 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[17]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| Town and Country, 3.6L 6-cyl, Automatic 6-spd, Gasoline or E85, Front-Wheel Drive[4] | 17 / 25 / 20 | $3,350 |
Safety ratings
| Version | Overall | Frontal | Side | Rollover | Rollover risk |
|---|---|---|---|---|---|
| VAN FWD[5] | 4 | 4 | 5 | 4 | 16.4% |
How 2012 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 1995 | 58 | 1 |
| 1996 | 938 | 7 |
| 1997 | 388 | 5 |
| 1998 | 296 | 5 |
| 1999 | 362 | 4 |
| 2006 | 486 | 2 |
| 2009 | 707 | 6 |
| 2010 | 1,556 | 5 |
| 2011 | 773 | 3 |
| 2012 | 634 | 5 |
| 2013 | 681 | 4 |
| 2014 | 636 | 4 |
| 2015 | 383 | 4 |
| 2016 | 527 | 5 |
NHTSA's counts for the Town and Country show 634 complaints and 5 recalls for 2012[3]. Among the 14 model years listed, 7 have fewer complaints than 2012 and 6 have more[3]. The fewest complaints are for 1995 (58) and the most are for 2010 (1,556)[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2012 Town and Country?
The complaint file for this van leans heavily toward the electrical system, which is named in 395 complaints[2]. Engine reports come next at 104[6]. Fires are mentioned in 16 complaints and injuries in 24, with no deaths reported[1]. These are unverified owner reports and the counts are not adjusted for how many vans were sold[1]. The page also lists 5 recalls for this year[3], so check the recalls section before you buy or repair.
Frequently asked questions
- What are the most common problems with the 2012 Chrysler Town and Country?
- Owners name the electrical system most often, with 395 complaints[2]. The engine follows with 104[6]. See the problems section for how owners describe each group.
- Does the 2012 Chrysler Town and Country have recalls?
- Yes, the by-year data shows 5 recalls for this model year[3]. The recalls section on this page lists them.
- How many complaints does the 2012 Chrysler Town and Country have?
- NHTSA has 634 owner complaints on file[1]. They are unverified reports and are not adjusted for sales.
- Is the 2012 Chrysler Town and Country reliable?
- The complaint file is dominated by the electrical system[2], with engine reports next[6]. Look at the complaint groups and recalls on this page before deciding.
- What is the gas mileage of the 2012 Chrysler Town and Country?
- See the fuel economy section of this page, which is built from EPA data.
Keep exploring
Other model years of the Chrysler Town and Country
Compare all model years of the Chrysler Town and Country
Other Chrysler models from 2012
Similar cars from 2012: minivans
Facts and sources
- NHTSA has 634 owner complaints on file for the 2012 Chrysler Town and Country (7 mention a crash, 16 a fire, 24 injuries, 0 deaths reported). NHTSA vehicle records
- 395 complaints name the electrical system component group (3 crashes, 13 fires, 7 injuries, median mileage at failure 76,000). NHTSA vehicle records
- Owner complaints and recalls for every Chrysler Town and Country model year (chart above). NHTSA recall database
- EPA rating for Town and Country, 3.6L 6-cyl, Automatic 6-spd, Gasoline or E85, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, VAN FWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 16.4%. NHTSA vehicle records
- 104 complaints name the engine component group (0 crashes, 4 fires, 0 injuries, median mileage at failure 100,000). NHTSA vehicle records
- 58 complaints name the unknown or other component group (0 crashes, 4 fires, 3 injuries, median mileage at failure 64,062). NHTSA vehicle records
- 56 complaints name the fuel/propulsion system component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 100,500). NHTSA vehicle records
- 36 complaints name the power train component group (0 crashes, 2 fires, 0 injuries, median mileage at failure 92,420). NHTSA vehicle records
- 33 complaints name the structure component group (1 crashes, 1 fires, 11 injuries, median mileage at failure 69,500). NHTSA vehicle records
- 23 complaints name the brakes component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 42,469). NHTSA vehicle records
- 18 complaints name the air bags component group (5 crashes, 0 fires, 7 injuries, median mileage at failure 79,500). NHTSA vehicle records
- Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
- Recall 14V234, filed May 7, 2014: Electrical System. NHTSA recall database
- Recall 12V191, filed May 2, 2012: Equipment. NHTSA recall database
- Recall 12V141, filed April 3, 2012: Suspension › Rear. NHTSA recall database
- Recall 11V487, filed September 29, 2011: Engine And Engine Cooling. NHTSA recall database