CarBrief

NHTSA has 636 owner complaints on file for the 2014 Town and Country, and the biggest group is the electrical system[1][2]. Four recalls apply[3][4][5][6].[3][4][5][6][7].

636owner complaints[1]
4recalls[8]
20MPG combined (EPA)[7]
4★NHTSA overall rating[9]

Most reported problems

Owners filed 636 complaints with NHTSA[1]. Twenty mention a crash and 16 a fire, and the complaints report 44 injuries[1]. No deaths are reported[1]. These are unverified owner reports, and one complaint can name several components.

The largest groups are:

Component group Complaints Median mileage at failure
Electrical system[2] 215 58,000
Engine[10] 154 80,000
Seats[11] 94 78,500
Unknown or other[12] 89 71,250
Air bags[13] 76 65,150
Power train[14] 51 66,000

The electrical group also has the most fire mentions, 11[2]. The seats group has the most injuries, 16[11].

We read a small sample of complaint texts from four groups. Here is what they show.

These samples are small. They show what owners wrote about, not how common a problem is.

Recalls

NHTSA lists four recalls for this model year. Newest first:

Fuel economy

The EPA lists 17 MPG city, 25 highway and 20 combined[7] for the 3.6L 6-cylinder with a 6-speed automatic and front-wheel drive[7]. The estimated annual fuel cost is $3,350[7][15]. The same ratings apply on regular gasoline and on Gasoline or E85[7][15]. Add[7] after the sentence.

Safety ratings

NHTSA gives the front-wheel-drive van 4 stars overall[9]. Frontal is 4 stars, side is 5 stars and rollover is 4 stars[9]. The rollover risk is listed as 16.4%[9].

How 2014 compares with other years

1995: 58 complaints, 1 recalls19951996: 938 complaints, 7 recalls19961997: 388 complaints, 5 recalls19971998: 296 complaints, 5 recalls19981999: 362 complaints, 4 recalls19992006: 486 complaints, 2 recalls20062009: 707 complaints, 6 recalls20092010: 1,556 complaints, 5 recalls20102011: 773 complaints, 3 recalls20112012: 634 complaints, 5 recalls20122013: 681 complaints, 4 recalls20132014: 636 complaints, 4 recalls63620142015: 383 complaints, 4 recalls20152016: 527 complaints, 5 recalls2016
Owner complaints filed with NHTSA for each Town and Country model year. The 2014 is highlighted[8].
Show the numbers
Model yearComplaintsRecalls
1995581
19969387
19973885
19982965
19993624
20064862
20097076
20101,5565
20117733
20126345
20136814
20146364
20153834
20165275

With 636 complaints, 2014 ranks sixth highest among the 14 model years NHTSA data lists for this model[8]. Only 2010 (1,556), 1996 (938), 2011 (773), 2009 (707) and 2013 (681) have more[8]. Among 2012 to 2016, the counts are:

Year Complaints Recalls
2012 634 5
2013 681 4
2014 636 4
2015 383 4
2016 527 5

All figures are from[8]. Complaint counts are not adjusted for how many vans were sold.

Should you buy a used 2014 Town and Country?

The record shows 636 complaints and no deaths reported[1]. The electrical, engine and seat complaints are worth asking about. Check the VIN for open recalls, especially the vent window switch, since a fire is the risk[6]. The ratings are 4 stars overall and 20 MPG combined[7][9]. Treat this as one input, along with a pre-purchase inspection and the van's service history.

Frequently asked questions

What are the most common problems with the 2014 Chrysler Town and Country?
The largest complaint groups are the electrical system with 215, the engine with 154 and seats with 94, out of 636 total[1][2][10][11].
Are there recalls on the 2014 Town and Country?
Yes, NHTSA lists four: wheelchair restraints, fire extinguishers, tire pressure monitor and vent window switch[3][4][5][6].
What is the gas mileage of the 2014 Town and Country?
The EPA rates it at 17 city, 25 highway and 20 combined MPG[7].
Is the 2014 Town and Country safe?
NHTSA gives it 4 stars overall and 5 stars for side protection[9].
Is 2014 a good year for the Town and Country?
Complaint counts alone do not say. 2014 has 636 complaints, close to 2012 (634) and 2013 (681), and more than 2015 (383) and 2016 (527)[8].

Facts and sources

  1. NHTSA has 636 owner complaints on file for the 2014 Chrysler Town and Country (20 mention a crash, 16 a fire, 44 injuries, 0 deaths reported). NHTSA vehicle records
  2. 215 complaints name the electrical system component group (6 crashes, 11 fires, 6 injuries, median mileage at failure 58,000). NHTSA vehicle records
  3. Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
  4. Recall 17V824, filed December 21, 2017: Equipment. NHTSA recall database
  5. Recall 14V632, filed October 8, 2014: Tires › Pressure Monitoring And Regulating Systems. NHTSA recall database
  6. Recall 14V234, filed May 7, 2014: Electrical System. NHTSA recall database
  7. EPA rating for Town and Country, 3.6L 6-cyl, Automatic 6-spd, Gasoline or E85, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
  8. Owner complaints and recalls for every Chrysler Town and Country model year (chart above). NHTSA recall database
  9. NHTSA 5-Star Safety Ratings, VAN FWD: overall 4 stars, frontal 4 stars, side 5 stars, rollover 4 stars; rollover risk 16.4%. NHTSA vehicle records
  10. 154 complaints name the engine component group (3 crashes, 4 fires, 2 injuries, median mileage at failure 80,000). NHTSA vehicle records
  11. 94 complaints name the seats component group (1 crashes, 1 fires, 16 injuries, median mileage at failure 78,500). NHTSA vehicle records
  12. 89 complaints name the unknown or other component group (2 crashes, 2 fires, 7 injuries, median mileage at failure 71,250). NHTSA vehicle records
  13. 76 complaints name the air bags component group (8 crashes, 1 fires, 11 injuries, median mileage at failure 65,150). NHTSA vehicle records
  14. 51 complaints name the power train component group (2 crashes, 0 fires, 1 injuries, median mileage at failure 66,000). NHTSA vehicle records
  15. EPA rating for Town and Country, 3.6L 6-cyl, Automatic 6-spd, Regular, Front-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.