What are the most common problems with the 2020 Chrysler Pacifica?

Electrical System leads with 89 complaints, followed by Engine with 76 and Power Train with 55.

How many recalls does the 2020 Chrysler Pacifica have?

The by-year data shows 7 recalls. See the Recalls section on this page for the full list.

Has the 2020 Chrysler Pacifica had safety complaints about crashes or fires?

NHTSA lists 10 complaints that mention a crash and 3 that mention a fire.

Is the 2020 Chrysler Pacifica reliable?

There are 229 owner complaints on file. Read the problems section above and check the recall list before you buy.

What gas mileage does the 2020 Chrysler Pacifica get?

See the fuel economy section on this page for the EPA figures.

2020 Chrysler Pacifica Problems, Recalls and MPG

NHTSA has 229 owner complaints on file for the 2020 Chrysler Pacifica^[1]. The electrical system is the biggest group, with 89 complaints^[2].

229owner complaints^[1]

7recalls^[3]

20–22MPG combined (EPA)^[4]

5★NHTSA overall rating^[5]

Problems
Recalls
Fuel economy
Safety
Engine and size
By year
Verdict
FAQ

Most reported problems

Owners filed complaints across several parts of the van, and these groups come up most.

Electrical System. 89 complaints^[2]. In the stories we read, owners describe the van losing power while driving on the highway, often with a charging system warning on the dash. Some say they had to pull over, shift to park and restart before it would move again.
Engine. 76 complaints^[6]. Owners describe the engine shutting off on its own, including at traffic lights and at speed. Others mention a coolant leak found at a service visit, and one tells of a burst of unwanted acceleration.
Power Train. 55 complaints^[7]. Owners describe a loss of drive power that only clears after parking and restarting. One says the dealer could not repeat the problem.
Steering. 34 complaints^[8]. In the stories we read, some owners lose power steering along with the engine. Others describe a knocking from a front strut that waited on parts, and ice building up near a wheel.
Unknown Or Other. 26 complaints^[9].
Fuel/Propulsion System. 19 complaints^[10].
Brakes. 11 complaints^[11].
Seats. 10 complaints^[12].

These are unverified reports sent to NHTSA, and one complaint can name more than one part.

Recalls

Newest first. Each recall covers only certain vehicles, so not every 2020 Pacifica is necessarily included.

Electrical System › Propulsion System › Traction Battery (26V362), June 2026. About 17,277 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire, injury. Dealers do the repair free of charge.^[13]
Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor (25V876), December 2025. About 86 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.^[14]
Air Bags › Side/Window › Curtain (24V793), October 2024. About 26 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.^[15]
Hybrid Propulsion System (24V538), July 2024. About 3,606 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire, injury. Dealers do the repair free of charge.^[16]
Electrical System › Wiring › Connectors/Plugs/Receptacles (23V010), January 2023. About 67,117 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.^[17]
Back Over Prevention › Sensing System › Camera (20V191), September 2020. About 319,610 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.^[18]
Remedy pending
Electrical System › Wiring › Interior/Under Dash (20V334), June 2020. About 23,079 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire. The remedy was not yet available when this record was filed.^[19]

Fuel economy

EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.

Version	City / highway / combined MPG	Annual fuel cost
Pacifica, 3.6L 6-cyl, Automatic 9-spd, Regular, Front-Wheel Drive^[4]	19 / 28 / 22	$3,050
Pacifica Hybrid, 3.6L 6-cyl, Automatic (variable gear ratios), Regular Gas and Electricity^[20]	29 / 30 / 30	n/a
Pacifica AWD, 3.6L 6-cyl, Automatic 9-spd, Regular, All-Wheel Drive^[21]	17 / 25 / 20	$3,350

Safety ratings

Version	Overall	Frontal	Side	Rollover	Rollover risk
VAN AWD^[22]	n/a	5	5	n/a	11.6%
VAN FWD^[5]	5	5	5	4	11.6%

Engine and size

Horsepower is the rating listed for EPA test vehicles.

Engine	Horsepower
2020 Chrysler Pacifica with 3.6L 6-cylinder^[23]	220 to 287 hp

These are Canadian-market specifications from Transport Canada, so US models can differ slightly.

Version	Length	Width	Height	Wheelbase	Curb weight
PACIFICA 4DR MINIVAN^[24]	204 in	80 in	70 in	122 in	4,330 lb
PACIFICA HYBRID 4DR MINIVAN^[25]	204 in	80 in	70 in	122 in	4,943 lb

How 2020 compares with other years

Owner complaints filed with NHTSA for each Pacifica model year. The 2020 is highlighted^[3].

Show the numbers

Model year	Complaints	Recalls
2004	896	2
2005	1,244	2
2006	726	1
2007	380	0
2008	102	0
2017	1,616	17
2018	1,113	16
2019	361	9
2020	229	7
2021	401	8
2022	333	10
2023	195	14
2024	73	11
2025	31	10
2026	11	5
2027	1	1

NHTSA's counts for the Pacifica show 229 complaints and 7 recalls for 2020^[3]. Among the 16 model years listed, 6 have fewer complaints than 2020 and 9 have more^[3]. The fewest complaints are for 2027 (1) and the most are for 2017 (1,616)^[3]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.

Should you buy a used 2020 Pacifica?

The complaint record for this van leans toward the electrical system and the engine, which together lead the groups^[2]^[6]. Some owners describe sudden power loss while driving, so it is worth asking a dealer about any open service work. The file also lists 3 fires and 12 injuries across all complaints^[1]. No deaths are reported there^[1]. Complaint counts are not adjusted for sales, so treat them as a guide and not a score.

Frequently asked questions

What are the most common problems with the 2020 Chrysler Pacifica?: Electrical System leads with 89 complaints^[2], followed by Engine with 76^[6] and Power Train with 55^[7].
How many recalls does the 2020 Chrysler Pacifica have?: The by-year data shows 7 recalls^[3]. See the Recalls section on this page for the full list.
Has the 2020 Chrysler Pacifica had safety complaints about crashes or fires?: NHTSA lists 10 complaints that mention a crash and 3 that mention a fire^[1].
Is the 2020 Chrysler Pacifica reliable?: There are 229 owner complaints on file^[1]. Read the problems section above and check the recall list before you buy.
What gas mileage does the 2020 Chrysler Pacifica get?: See the fuel economy section on this page for the EPA figures.

Keep exploring

Other model years of the Chrysler Pacifica

2017 1,616 complaints, 17 recalls
2018 1,113 complaints, 16 recalls
2019 361 complaints, 9 recalls
2020 this page
2023 195 complaints, 14 recalls
2025 31 complaints, 10 recalls
2026 11 complaints, 5 recalls

Compare all model years of the Chrysler Pacifica

Other Chrysler models from 2020

2020 Chrysler 300 10 complaints, 2 recalls

All Chrysler models

Facts and sources

NHTSA has 229 owner complaints on file for the 2020 Chrysler Pacifica (10 mention a crash, 3 a fire, 12 injuries, 0 deaths reported). NHTSA vehicle records
89 complaints name the electrical system component group (0 crashes, 2 fires, 0 injuries, median mileage at failure 50,000). NHTSA vehicle records
Owner complaints and recalls for every Chrysler Pacifica model year (chart above). NHTSA recall database
EPA rating for Pacifica, 3.6L 6-cyl, Automatic 9-spd, Regular, Front-Wheel Drive: 19 city / 28 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
NHTSA 5-Star Safety Ratings, VAN FWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 11.6%. NHTSA vehicle records
76 complaints name the engine component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 35,000). NHTSA vehicle records
55 complaints name the power train component group (1 crashes, 0 fires, 0 injuries, median mileage at failure 28,500). NHTSA vehicle records
34 complaints name the steering component group (1 crashes, 0 fires, 1 injuries, median mileage at failure 48,845). NHTSA vehicle records
26 complaints name the unknown or other component group (0 crashes, 0 fires, 1 injuries). NHTSA vehicle records
19 complaints name the fuel/propulsion system component group (0 crashes, 1 fires, 0 injuries). NHTSA vehicle records
11 complaints name the brakes component group (3 crashes, 0 fires, 2 injuries). NHTSA vehicle records
10 complaints name the seats component group (1 crashes, 0 fires, 1 injuries). NHTSA vehicle records
Recall 26V362, filed June 4, 2026: Electrical System › Propulsion System › Traction Battery. NHTSA recall database
Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
Recall 24V793, filed October 24, 2024: Air Bags › Side / Window › Curtain. NHTSA recall database
Recall 24V538, filed July 18, 2024: Hybrid Propulsion System. NHTSA recall database
Recall 23V010, filed January 17, 2023: Electrical System › Wiring › Connectors / Plugs / Receptacles. NHTSA recall database
Recall 20V191, filed September 10, 2020: Back Over Prevention › Sensing System › Camera. NHTSA recall database
Recall 20V334, filed June 9, 2020: Electrical System › Wiring › Interior / Under Dash. NHTSA recall database
EPA rating for Pacifica Hybrid, 3.6L 6-cyl, Automatic (variable gear ratios), Regular Gas and Electricity: 30 MPGe combined, 520 miles of range. EPA / DOE fueleconomy.gov
EPA rating for Pacifica AWD, 3.6L 6-cyl, Automatic 9-spd, Regular, All-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
NHTSA 5-Star Safety Ratings, VAN AWD: frontal 5 stars, side 5 stars; rollover risk 11.6%. NHTSA vehicle records
EPA Test Car List, 2020 Chrysler Pacifica with 3.6L 6-cylinder: rated 220 to 287 hp depending on version. www.epa.gov
Transport Canada specifications via NHTSA vPIC, PACIFICA 4DR MINIVAN: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,330 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
Transport Canada specifications via NHTSA vPIC, PACIFICA HYBRID 4DR MINIVAN: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,943 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.

2020 Chrysler Pacifica: problems, recalls and fuel economy