CarBrief

The 2025 Chrysler Pacifica has 31 owner complaints on file with NHTSA[1] and 10 recalls on record[2]. Air bags are the most named complaint group[3], Air bags are the most named complaint group[3], and in the air bag texts we read, most describe waiting for a recall repair.

31owner complaints[1]
10recalls[2]
20–22MPG combined (EPA)[4]
5★NHTSA overall rating[5]

Most reported problems

NHTSA lists 31 owner complaints for the 2025 Pacifica[1]. Three of them mention a crash, and none mention a fire, an injury or a death[1]. These are unverified owner reports, and one complaint can name more than one component.

Component group Complaints
Air bags[3] 9
Forward collision avoidance[6] 7
Speed control[7] 6
Engine[8] 5
Power train[9] 3
Fuel/propulsion system[10] 3
Brakes[11] 3, and all 3 mention a crash
Electrical system[12] 2

We also read a small sample of the complaint texts. It is not a count of all owners, so treat it as a hint and not a measure.

Power train, fuel system, brakes and electrical each have 3 or fewer complaints, too few to call a pattern[9][10][11][12].

Recalls

NHTSA has 10 recalls on record for the 2025 Pacifica[2]. Newest first:

NHTSA says VINs for the side curtain air bag recall (26V189) are searchable on NHTSA.gov[16].

Fuel economy

EPA lists three versions for 2025:

Version City Highway Combined
Pacifica, front-wheel drive[4] 19 mpg 28 mpg 22 mpg
Pacifica AWD[23] 17 mpg 25 mpg 20 mpg

The Pacifica Hybrid is rated 30 MPGe combined, with 520 miles of range[24]. All three use a 3.6L 6-cylinder engine[4][23][24].

EPA estimates yearly fuel cost at $3,050 for front-wheel drive[4] and $3,350 for AWD[23]. Those figures use EPA's current fuel price assumptions, not the price when the van was new.

Safety ratings

NHTSA gives the front-wheel-drive Pacifica 5 stars overall, 5 for frontal crashes, 5 for side crashes and 4 for rollover[5]. Its rollover risk is 11.6%[5]. The AWD version has the same star ratings, with a rollover risk of 12.1%[25].

Engine and size

EPA lists the 3.6L 6-cylinder engine at 220 to 287 hp, depending on version[26].

Dimensions below are Canadian-market specifications and can differ slightly from US vans.

Version Length Width Height Wheelbase Curb weight
FWD[27] 204 in 80 in 70 in 122 in 4,522 lb
AWD[28] 204 in 80 in 70 in 122 in 4,883 lb
Hybrid[29] 204 in 80 in 70 in 122 in 4,943 lb

How 2025 compares with other years

2004: 896 complaints, 2 recalls20042005: 1,244 complaints, 2 recalls2006: 726 complaints, 1 recalls20062007: 380 complaints, 0 recalls2008: 102 complaints, 0 recalls20082017: 1,616 complaints, 17 recalls2018: 1,113 complaints, 16 recalls20182019: 361 complaints, 9 recalls2020: 229 complaints, 7 recalls20202021: 401 complaints, 8 recalls2022: 333 complaints, 10 recalls20222023: 195 complaints, 14 recalls2024: 73 complaints, 11 recalls20242025: 31 complaints, 10 recalls3120252026: 11 complaints, 5 recalls20262027: 1 complaints, 1 recalls
Owner complaints filed with NHTSA for each Pacifica model year. The 2025 is highlighted[2].
Show the numbers
Model yearComplaintsRecalls
20048962
20051,2442
20067261
20073800
20081020
20171,61617
20181,11316
20193619
20202297
20214018
202233310
202319514
20247311
20253110
2026115
202711

Complaint counts are not adjusted for sales, so this compares only Pacifica model years with each other.

Should you buy a used 2025 Pacifica?

The 2025 Pacifica has a low complaint count, with only 2026 and 2027 listing fewer[2], and NHTSA rates it 5 stars overall[5]. The recall list is long, though, and the largest recall, for side curtain air bags, potentially covers 293,264 vehicles[16]. Owners in our small complaint sample describe waiting for that repair[3], so ask a dealer whether the new remedy has been done on the exact van. Cruise control and acceleration complaints also show up in our sample[6][7], so it is worth testing those features on a drive. Wheelchair equipment recalls apply to vans equipped with the named restraints[15][18][17].

Frequently asked questions

Does the 2025 Chrysler Pacifica have recalls?
Yes. NHTSA has 10 on record[2]. The largest covers side curtain air bags and potentially affects 293,264 vehicles[16]. One recall, for the rearview camera radio, is stated as fully repaired[20].
What problems do 2025 Pacifica owners report?
Of 31 complaints[1], air bags are named most often, in 9[3]. Forward collision avoidance has 7[6], speed control 6[7] and engine 5[8]. In the sample of texts we read, most air bag complaints describe waiting for a recall repair[3].
What is the gas mileage of the 2025 Pacifica?
EPA rates front-wheel drive at 22 mpg combined[4] and AWD at 20 mpg combined[23]. The Hybrid is rated 30 MPGe combined[24].
Is the 2025 Pacifica safe?
NHTSA gives it 5 stars overall, with 4 stars for rollover[5][25]. Three of the 31 complaints on file mention a crash[1].
Is 2025 a good year for the Pacifica?
Its 31 complaints are fewer than every listed year except 2026 and 2027[2]. Its 10 recalls are fewer than in 2017, 2018, 2023 and 2024, and equal to 2022[2].

Facts and sources

  1. NHTSA has 31 owner complaints on file for the 2025 Chrysler Pacifica (3 mention a crash, 0 a fire, 0 injuries, 0 deaths reported). NHTSA vehicle records
  2. Owner complaints and recalls for every Chrysler Pacifica model year (chart above). NHTSA recall database
  3. 9 complaints name the air bags component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  4. EPA rating for Pacifica, 3.6L 6-cyl, Automatic 9-spd, Regular, Front-Wheel Drive: 19 city / 28 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
  5. NHTSA 5-Star Safety Ratings, PV FWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 11.6%. NHTSA vehicle records
  6. 7 complaints name the forward collision avoidance component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  7. 6 complaints name the speed control component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  8. 5 complaints name the engine component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  9. 3 complaints name the power train component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  10. 3 complaints name the fuel/propulsion system component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  11. 3 complaints name the brakes component group (3 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  12. 2 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
  13. Recall 26V561, filed September 1, 2026: Electronic Stability Control (Esc). NHTSA recall database
  14. Recall 26V358, filed June 2, 2026: Air Bags › Frontal. NHTSA recall database
  15. Recall 26V296, filed May 11, 2026: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Critical Fasteners. NHTSA recall database
  16. Recall 26V189, filed March 26, 2026: Air Bags › Side / Window › Curtain. NHTSA recall database
  17. Recall 25V877, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
  18. Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
  19. Recall 25V573, filed September 4, 2025: Air Bags › Side / Window › Curtain. NHTSA recall database
  20. Recall 25V471, filed July 17, 2025: Equipment › Appliance › Tv / Radio / Speakers. NHTSA recall database
  21. Recall 25V302, filed May 8, 2025: Air Bags › Side / Window › Curtain. NHTSA recall database
  22. Recall 25V191, filed March 27, 2025: Service Brakes, Hydraulic › Critical Fasteners. NHTSA recall database
  23. EPA rating for Pacifica AWD, 3.6L 6-cyl, Automatic 9-spd, Regular, All-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
  24. EPA rating for Pacifica Hybrid, 3.6L 6-cyl, Automatic (variable gear ratios), Regular Gas and Electricity: 30 MPGe combined, 520 miles of range. EPA / DOE fueleconomy.gov
  25. NHTSA 5-Star Safety Ratings, PV AWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 12.1%. NHTSA vehicle records
  26. EPA Test Car List, 2025 Chrysler Pacifica with 3.6L 6-cylinder: rated 220 to 287 hp depending on version. www.epa.gov
  27. Transport Canada specifications via NHTSA vPIC, PACIFICA 4DR MINIVAN FWD: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,522 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  28. Transport Canada specifications via NHTSA vPIC, PACIFICA 4DR MINIVAN AWD: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,883 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
  29. Transport Canada specifications via NHTSA vPIC, PACIFICA HYBRID 4DR MINIVAN: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,943 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov

Complaints submitted to NHTSA by owners; unverified reports, one complaint can name several components. Complaint counts are not normalized by sales; compare years of the same model, not different models. EPA annual fuel cost uses EPA's current fuel price assumptions, not the price when the car was new. Horsepower is the rating listed for EPA test vehicles. Dimensions are Canadian-market specifications and can differ slightly from US models.