NHTSA has 195 owner complaints on file for the 2023 Chrysler Pacifica[1]. Engine, electrical system and power train are the groups named most often[2][3][4].
Most reported problems
Here are the complaint groups in the NHTSA file, biggest first.
- Engine. 65 complaints[2]. In the stories we read, owners describe the van losing power or shutting off while driving, sometimes just after purchase, with warning messages telling them to pull over. Some say a dealer visit did not find the cause.
- Electrical System. 57 complaints[3]. Owners describe sudden shutdowns that need a restart, warning messages about the charging system, and an air conditioner that needed long dealer repairs.
- Power Train. 57 complaints[4]. Owners describe the gear selector getting stuck in park in traffic, the van not moving when they press the pedal, and power cutting out on the highway.
- Air Bags. 37 complaints[8]. Owners describe waiting on a repair that was not yet available and feeling unsafe with family on board in the meantime.
- Unknown Or Other. 27 complaints[9].
- Fuel/Propulsion System. 21 complaints[10].
- Steering. 12 complaints[11].
- Speed Control. 12 complaints[12].
Recalls
Newest first. Each recall covers only certain vehicles, so not every 2023 Pacifica is necessarily included.
- Air Bags › Frontal (26V358), June 2026. About 141 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[13]
- Back Over Prevention › Sensing System › Camera (26V327), May 2026. About 16 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[14]
- Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Critical Fasteners (26V296), May 2026. About 476 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.[15]
- Air Bags › Side/Window › Curtain (26V189), March 2026. About 293,264 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[16]
- Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor (25V876), December 2025. About 86 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.[17]
- Equipment Adaptive/Mobility › Wheelchair Restraints/Securement › Latch/Anchor (25V877), December 2025. About 1,019 vehicles are potentially affected across every model and year the recall names. The recall names these risks: injury. Dealers do the repair free of charge.[18]
- Equipment › Appliance › Tv/Radio/Speakers (25V388), June 2025. About 140 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[19]
- Air Bags › Side/Window › Curtain (25V302), May 2025. About 250,651 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[20]
- Air Bags › Side/Window › Curtain (24V793), October 2024. About 26 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[21]
- Back Over Prevention › Sensing System › Camera (24V436), June 2024. About 1,033,433 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, reduced visibility. Dealers do the repair free of charge.[22]
- Air Bags › Frontal › Driver Clockspring/Spiral Cassette (24V199), March 2024. About 38,164 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash, injury, an air bag that may not work as intended. Dealers do the repair free of charge.[23]
- Electrical System › 12V/24V/48V Battery (23V753), November 2023. About 32 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire, injury. Dealers do the repair free of charge.[24]
- Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, And Fittings (23V500), July 2023. About 967 vehicles are potentially affected across every model and year the recall names. The recall names these risks: fire. Dealers do the repair free of charge.[25]
- Electrical System › Wiring › Connectors/Plugs/Receptacles (23V010), January 2023. About 67,117 vehicles are potentially affected across every model and year the recall names. The recall names these risks: a crash. Dealers do the repair free of charge.[26]
Fuel economy
EPA ratings depend on the engine and drive. Annual fuel cost uses EPA's current fuel price assumptions, not prices when the car was new.
| Version | City / highway / combined MPG | Annual fuel cost |
|---|---|---|
| Pacifica Hybrid, 3.6L 6-cyl, Automatic (variable gear ratios), Regular Gas and Electricity[27] | 29 / 30 / 30 | n/a |
| Pacifica AWD, 3.6L 6-cyl, Automatic 9-spd, Regular, All-Wheel Drive[28] | 17 / 25 / 20 | $3,350 |
| Pacifica, 3.6L 6-cyl, Automatic 9-spd, Regular, Front-Wheel Drive[6] | 19 / 28 / 22 | $3,050 |
Safety ratings
Engine and size
Horsepower is the rating listed for EPA test vehicles.
| Engine | Horsepower |
|---|---|
| 2023 Chrysler Pacifica with 3.6L 6-cylinder[30] | 220 to 287 hp |
These are Canadian-market specifications from Transport Canada, so US models can differ slightly.
How 2023 compares with other years
Show the numbers
| Model year | Complaints | Recalls |
|---|---|---|
| 2004 | 896 | 2 |
| 2005 | 1,244 | 2 |
| 2006 | 726 | 1 |
| 2007 | 380 | 0 |
| 2008 | 102 | 0 |
| 2017 | 1,616 | 17 |
| 2018 | 1,113 | 16 |
| 2019 | 361 | 9 |
| 2020 | 229 | 7 |
| 2021 | 401 | 8 |
| 2022 | 333 | 10 |
| 2023 | 195 | 14 |
| 2024 | 73 | 11 |
| 2025 | 31 | 10 |
| 2026 | 11 | 5 |
| 2027 | 1 | 1 |
NHTSA's counts for the Pacifica show 195 complaints and 14 recalls for 2023[5]. Among the 16 model years listed, 5 have fewer complaints than 2023 and 10 have more[5]. The fewest complaints are for 2027 (1) and the most are for 2017 (1,616)[5]. These counts are not adjusted for sales, so treat them as a rough guide. The chart above shows every year.
Should you buy a used 2023 Pacifica?
These are unverified owner reports, and they are not adjusted for how many vans were sold. Still, the file shows a clear cluster around engine, electrical and power train trouble[2][3][4]. Owners describe the van shutting off while driving, which is a serious worry on a family vehicle. Recalls also exist for this model year, so check the Recalls section on this page[5]. If you are shopping, ask for service records and look closely at how the van behaves on a test drive.
Frequently asked questions
- What are the most common problems with the 2023 Chrysler Pacifica?
- The biggest groups in the NHTSA file are engine, electrical system and power train[2][3][4]. Owners describe sudden shutdowns and warning messages.
- Does the 2023 Chrysler Pacifica have recalls?
- Yes, recalls exist for this model year[5]. See the Recalls section on this page for the full list.
- How many complaints are there for the 2023 Pacifica?
- NHTSA has 195 owner complaints on file[1]. They are unverified reports and not adjusted for sales.
- What is the gas mileage of the 2023 Chrysler Pacifica?
- See the fuel economy section on this page for the EPA figures.
Keep exploring
Other model years of the Chrysler Pacifica
Compare all model years of the Chrysler Pacifica
Other Chrysler models from 2023
Facts and sources
- NHTSA has 195 owner complaints on file for the 2023 Chrysler Pacifica (4 mention a crash, 0 a fire, 2 injuries, 0 deaths reported). NHTSA vehicle records
- 65 complaints name the engine component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 57 complaints name the electrical system component group (0 crashes, 0 fires, 0 injuries, median mileage at failure 14,000). NHTSA vehicle records
- 57 complaints name the power train component group (0 crashes, 0 fires, 1 injuries, median mileage at failure 48,000). NHTSA vehicle records
- Owner complaints and recalls for every Chrysler Pacifica model year (chart above). NHTSA recall database
- EPA rating for Pacifica, 3.6L 6-cyl, Automatic 9-spd, Regular, Front-Wheel Drive: 19 city / 28 highway / 22 combined MPG; EPA estimated annual fuel cost $3,050. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, PV FWD: overall 5 stars, frontal 5 stars, side 5 stars, rollover 4 stars; rollover risk 11.6%. NHTSA vehicle records
- 37 complaints name the air bags component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 27 complaints name the unknown or other component group (1 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 21 complaints name the fuel/propulsion system component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 12 complaints name the steering component group (0 crashes, 0 fires, 0 injuries). NHTSA vehicle records
- 12 complaints name the speed control component group (1 crashes, 0 fires, 1 injuries). NHTSA vehicle records
- Recall 26V358, filed June 2, 2026: Air Bags › Frontal. NHTSA recall database
- Recall 26V327, filed May 21, 2026: Back Over Prevention › Sensing System › Camera. NHTSA recall database
- Recall 26V296, filed May 11, 2026: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Critical Fasteners. NHTSA recall database
- Recall 26V189, filed March 26, 2026: Air Bags › Side / Window › Curtain. NHTSA recall database
- Recall 25V876, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
- Recall 25V877, filed December 17, 2025: Equipment Adaptive / Mobility › Wheelchair Restraints / Securement › Latch / Anchor › . NHTSA recall database
- Recall 25V388, filed June 12, 2025: Equipment › Appliance › Tv / Radio / Speakers. NHTSA recall database
- Recall 25V302, filed May 8, 2025: Air Bags › Side / Window › Curtain. NHTSA recall database
- Recall 24V793, filed October 24, 2024: Air Bags › Side / Window › Curtain. NHTSA recall database
- Recall 24V436, filed June 13, 2024: Back Over Prevention › Sensing System › Camera. NHTSA recall database
- Recall 24V199, filed March 14, 2024: Air Bags › Frontal › Driver Clockspring / Spiral Cassette. NHTSA recall database
- Recall 23V753, filed November 9, 2023: Electrical System › 12V / 24V / 48V Battery. NHTSA recall database
- Recall 23V500, filed July 20, 2023: Fuel System, Gasoline › Delivery › Hoses, Lines / Piping, And Fittings. NHTSA recall database
- Recall 23V010, filed January 17, 2023: Electrical System › Wiring › Connectors / Plugs / Receptacles. NHTSA recall database
- EPA rating for Pacifica Hybrid, 3.6L 6-cyl, Automatic (variable gear ratios), Regular Gas and Electricity: 30 MPGe combined, 520 miles of range. EPA / DOE fueleconomy.gov
- EPA rating for Pacifica AWD, 3.6L 6-cyl, Automatic 9-spd, Regular, All-Wheel Drive: 17 city / 25 highway / 20 combined MPG; EPA estimated annual fuel cost $3,350. EPA / DOE fueleconomy.gov
- NHTSA 5-Star Safety Ratings, PV AWD: frontal 5 stars, side 5 stars; rollover risk 11.6%. NHTSA vehicle records
- EPA Test Car List, 2023 Chrysler Pacifica with 3.6L 6-cylinder: rated 220 to 287 hp depending on version. www.epa.gov
- Transport Canada specifications via NHTSA vPIC, PACIFICA 4DR MINIVAN AWD: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,883 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, PACIFICA 4DR MINIVAN FWD: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,522 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov
- Transport Canada specifications via NHTSA vPIC, PACIFICA HYBRID 4DR MINIVAN: length 204 in, width 80 in, height 70 in, wheelbase 122 in, curb weight 4,943 lb (converted from centimeters and kilograms). vpic.nhtsa.dot.gov